07 October 2011>
A 24 hour council Twitter event – the first of its kind for a Welsh local authority – has proved to be a major success.
Caerphilly county borough council held a 'Big Tweet' from 6am on Thursday 6th October right through to 6am on Friday 7th October. The innovative event offered a fascinating insight into 'a day in the life' of a local authority and the services provided around the clock.
Staff from over 50 departments at Caerphilly county borough council provided over 200 'tweets', outlining what they were doing at a particular point during the day. The Leader and Chief Executive also got involved as well as frontline staff across the organisation.
"Our Big Tweet helped showcase the wide range of services we deliver to all sections of our community 24 hours a day 7 days a week," said Cllr Allan Pritchard, Leader of Council. "We are keen to engage our residents using new communications channels and this event allowed us to explore social media to reach new audiences. I'm sure we can build on this success in the future."
The 24 hour 'tweetathon' started with the refuse and recycling teams as they began their collection rounds – then the messages rolled in throughout the day from leisure centres, residential homes, council offices, depots and staff as they went about their duties across the county borough.
Overnight there were updates from teams in the CCTV Control Room and community safety staff and the 24 hour out of office service.
To sign up to the council's Twitter feed visit www.twitter.com/caerphillycbc
As well as Following us on Twitter, You can write on our Facebook wall, submit photos, view videos and more through our social media channels.
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