09 August 2012>
Caerphilly County Borough Council has published its third annual Social Services Directors Report, following formal approval at a meeting of Full Council last night (7th August 2012).
The Annual Director's Report aims to inform residents and partners in other organisations on how well Social Services are provided in Caerphilly county borough, together with priority areas for the forthcoming year.
Albert Heaney, Corporate Director Social Services at Caerphilly County Borough Council said, "My directorate aims to provide high quality services to the residents of Caerphilly county borough, and we strive to earn the respect and satisfaction of these residents through continuous improvement of our services, driven by the integrity, teamwork and motivation of our staff".
He continued, "The report contains areas of achievement and progress to date, for which I am thankful to all staff, carers and elected members for their hard work in helping to achieve these goals. The report also but contains details of our priority areas for focus in the coming months".
"We will continue to work tirelessly to deliver a first class service to our residents, and I am committed to a process of monitoring the way we do business to help continually improve services for everyone who uses them now, and for those who may use them in the future", he added.
Key achievements to date include Caerphilly County Borough Council's role in the establishment of the Gwent Frailty Programme, which was launched in April 2011.
In the first month alone, the Gwent-wide team received a total of 227 referrals. Also, of those accessing the Frailty Service, 60% of service users leave with no ongoing care needs. These achievements are actively contributing towards keeping people independent and able to live in their own homes for longer.
The agreed integration of the Social Services Directorates of Caerphilly and Blaenau Gwent County Borough Councils is another significant milestone over the past year.
The proposals, agreed in the summer of 2011, will help to sustain efficient and effective services and make sure that social care services remain strong, and continue to meet the needs of local people in both county boroughs.
Cllr Robin Woodyatt, Cabinet Member for Social Services said, "This commendable report sets out the significant progress made to date in this vital service area, and I am absolutely confident that we will continue to deliver these first class services for the benefit of all people".
Albert Heaney concluded, "My Directorate, in the year ahead will continue on its journey of change and transformation, and we welcome the opportunities that this will present to deliver modernised services".
A full copy of the Directors Annual Report and accompanying DVD, which features a selection of digital stories created by service users, can be found at www.caerphilly.gov.uk/socialservicesacrf
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