Cash offices

There are various cash offices throughout the county borough where you can make payments over the counter.

Web payments

As an alternative to visiting a cash office, you can now make the following payments online 24 hours a day, 7 days a week:

  • Council tax
  • Parking fines
  • Housing advances
  • Housing benefit overpayments
  • Council housing rent
  • Business rates
  • Sundry debtor (invoices)
  • Welsh Water

The Quick Pay facility allows you to pay bills securely online without the need to register an account or login.

Telephone payments

Payments can be made 24 hours a day, 7 days a week using our automated telephone payment service on 01443 863366.

Telephone contacts

All 8 cash offices are designated offices for the receipt of housing benefit or council tax reduction claims.

  • For general cash office enquiries call 01443 815588
  • For council tax enquiries call 01443 863002
  • For housing benefit and council tax reduction enquiries call 01443 864133 (for private tenants) or 01443 864022 (for council tenants)