Are you concerned about a child?
Who to contact if you have concerns about a child or young person experiencing abuse or neglect
During office hours
Between 8.30am and 5pm,
Mon to Thurs and 8.30am to 4.30pm on Friday call the Contact and Referral Team
0808 100 1727
Out of hours
South East Wales Emergency Duty Team
0800 3284432
In an emergency
999 Gwent Police
WebLinks
Useful Documents
Safeguarding Guidance, Protocols, Procedures and Practice Guidance for Professionals
National documents
This includes guidance, protocols, procedures and practice guidance documents that have been issues by the Welsh Assembly Government, Home Office or developed on an all Wales basis.
- Public Health Wales - Procedural Response to Unexpected Deaths in Childhood (PRUDiC) (PDF, 202Kb)
- Missing Children - All Wales Protocol (PDF, 180k)
- Plant sydd ar goll - Protocol Cymru Gyfan (PDF, 231k)
- Female Genital Mutilation (FGM) - All Wales Protocol (PDF, 247k)
- Llurgunio Organau Rhywiol Merched (FGM) - Protocol Cymru Gyfan (PDF, 164k)
- Safeguarding and Promoting the Welfare of Unaccompanied Asylum Seeking Children and Young People - All Wales Practice Guidance (PDF, 1.1mb)
- Safeguarding Children and Young People Affected by Domestic Abuse - All Wales Practice Guidance (PDF, 388k)
- Diogelu Plant a Phobl Ifanc sy’n cael eu heffeithio gan Gam-drin Domestig - Cyfarwyddyd Ymarfer Cymru Gyfan (PDF, 333k)
- Safeguarding Children and Young People from Sexual Exploitation (PDF, 354k)
- All Wales: Child protection procedures (PDF, 1.3Mb)
- Safeguarding Children: Working Together Under the Children Act 2004
- All Wales: Fabricated illness protocol (PDF, 1.1Mb)
- The Right to Choose: guidance for dealing with forced marriage (PDF, 377Kb)
- All Wales: Sexual exploitation protocol (PDF, 118Kb)
- All Wales: Safeguarding Children from abuse linked to a belief in spirit possession protocol (PDF, 89Kb)
- All Wales: Safeguarding children in education guidance (PDF, 1.7Mb)
- All Wales: Safeguarding Children who may have been trafficked (PDF, 188Kb)
- Grwp Adolygu Canllawiau Amddiffyn Plant Cymru Gyfan: Cyfarwyddyd Ymarfer Cymru Gyfan ar gyfer Diogelu Plant a Allai Fod Wedi Cael Eu Masnachu (PDF, 1.7mb)
- All Wales: Female genital mutilation protocol (PDF, 180Kb)
- All Wales: Safeguarding children in voluntary and community organisations in Wales (PDF, 78Kb)
- Information and Guidance for Childcare Providers: Child protection procedures (PDF, 1Mb)
- MAPPA Guidance 2009 (PDF, 1.4Mb)
- Home Office: The Vetting and Barring Scheme guidance (PDF, 1.4Mb)
Regional documents
This includes protocol and practice guidance documents developed by the South East Wales Inter Agency Child Protection Forum and apply throughout South East Wales.
- A guide for professionals to core assessments (PDF, 115Kb)
- Agenda for Core Groups (PDF, 71Kb)
- Resolving Professional Differences (PDF, 70Kb)
- Child Neglect Practice Guidance (PDF, 587k)
- Child Neglect Practitioner's Toolkit (PDF, 548k)
- Child Protection Conference Protocol (PDF, 216k)
- Protocol for the Management of Information held by the Local Safeguarding Children Board (PDF, 219k)
- Responding to Child Protection Concerns (PDF, 231k)
- Section 47 Child Protection Equiries (PDF, 121k)
- Working with Hostile or Uncooperative Parents/Carers (PDF, 246k)
- 10 core principles for child protection supervision (PDF, 32K)
Caerphilly Safeguarding Children Board documents
This includes protocols and practice guidance developed by Caerphilly Safeguarding Children Board that apply to Caerphilly Borough.
- Are You Safe? Card (PDF, 770Kb)
- Safeguarding Children Card (PDF, 742Kb)
- Caerphilly Safeguarding Children Board Business Plan 2011-2012 (PDF, 81k)
- CSCB Communications Strategy (PDF, 81k)
- Safe Recruitment Guidance (PDF, 105Kb)
- Safeguarding Children from harm: Guidance for voluntary organisations (PDF, 98Kb)
- Safeguarding Children from harm: Guidance for private organisations (PDF, 100Kb)
- Multi-Agency protocol: Responding to child protection concerns about individuals whose work brings them into contact with children, young people and vulnerable adults (PDF, 203Kb)
- Partnership Agreement (PDF, 199Kb)
- Child Protection Conferences: A guide for parents and carers (PDF, 735Kb)
- Child protection conferences: A guide for children and young people (PDF, 739Kb)
- Assessment of children in need: Information for families (PDF, 737Kb)
- Child protection enquiries: Information for Families (PDF, 738Kb)
- When an allegation has been made about you (PDF, 735Kb)
- Children and Young People’s Consultation Event Report (PDF, 4.3Mb)
- Directory for substance misuse services in caerphilly (PDF, 68Kb)
Domestic Abuse and MARAC process
- BAWSO Women's Aid - Information, Advice & Support for Black & Minority Ethnic Women in Wales (PDF, 313k)
- Multi Agency Risk Assessement Conference Guidance (Word, 27k)
- Pan Gwent Multi Agency MARAC Referral Form (Word, 70k)
- CAADA-DASH Risk Identification Checklist (RIC) for MARAC Agencies (PDF, 43k)
- CAADA-DASH MARAC Risk Identification Checklist for the Identification of High Risk Cases of Domestic Abuse, Stalking and 'Honour'-Based Violence (PDF, 500k)
Reviews, reports and plans
This includes Caerphilly Safeguarding Children Board strategic plan and reviews and reports about the work of the Board and its member agencies.
- CSCB Strategic plan 2009/2012 (PDF, 230k)
- CSCB Anniversary Event Report (PDF, 100Kb)
- CSCB Annual Review 2008/2009 (PDF, 103Kb)
- CSCB Annual Review 2007/2008 (PDF, 420Kb)
- CSCB Children and young people’s consultation event report 2009 (PDF, 4.3Mb)
- CSCB Children and young people’s consultation event report 2008 (PDF, 378Kb)
- Multi-Agency Public Protection Arrangements Annual report 2007/2008 (PDF, 3.3Mb)