Childcare regulation

Q. Who regulates childcare?

A. The Care and Social Services Inspectorate Wales (CSSIW) make sure that our services meet required standards and are responsible for regulating day care services for children. These services include child-minders, playgroups, some crèches, day nurseries, out of school clubs and some play schemes. It does not include nannies and au pairs.

Providers must be registered if they operate for more than 2 hours in one day or for more than 6 days in any year. The CSSIW decide who can provide childcare services, inspect and make sure that the minimum standards are met and deal with complaints.

For more information about childcare policies and regulations contact:

CSSIW Regional Office
Civic Centre
Pontypool
Gwent
NP4 6YB
Telephone: 01495 761200

Q. How do I gain accreditation to become a Childcare Provider?

A. Contact us on (01443) 863232 or e-mail us at FIS@caerphilly.gov.uk