Accessibility

We are constantly working to make caerphilly.gov.uk as accessible and usable as possible.

The website doesn’t have a separate accessibility statement. This is because we’ve tried to design caerphilly.gov.uk to be as accessible and usable as possible for every user.

Get help

You can find guidance from the BBC about:

Leave feedback

You should contact us if you have trouble using caerphilly.gov.uk - this will help us to make improvements.
Caerphilly county borough council seeks to ensure that information contained in these pages is accurate. However, no liability, or responsibility is accepted arising from reliance upon the information contained in these web pages or any other information accessed via this site or via links on this site to external sites. Caerphilly county borough council holds and processes personal information in accordance with all current data protection legislation.

Your right to privacy is very important to us and we recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information.

We will not provide any of your personal information obtained via the web to other companies or individuals unless required to by law.

Whenever you provide sensitive information (for example, a credit card number to make a payment), we will ensure all reasonable steps to protect it, such as encrypting your card number. We will also take security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not retained for marketing purposes.

Our websites may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Information collected by Caerphilly County Borough Council will be stored and processed in databases owned solely by Caerphilly County Borough Council.

To make this site more simple to use, we sometimes place small data files on your computer, tablet or phone. These are known as cookies. Most websites do this.

Cookies improve things by:

  • remembering settings, so you don't have to keep re-entering them whenever you visit a new page
  • measuring how you use the website so we can make sure it meets your needs.

Our cookies aren't used to identify you personally. They are just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish.

To learn more about cookies and how to manage them, block them or delete them visit the About Cookies website.