Private landlords

Free insulation scheme for all private landlords and tenants

The Energy Saving Trust can now provide FREE loft and cavity wall insulation (and free or subsidised External Wall Insulation) for all landlords in the PRS – no matter whether the tenants are on benefits or not.

Free insulation scheme (PDF 123kb)

Changes to tenancy deposit protection

The legislation has been changed: -
  • To make it clear that penalties for non-compliance apply to a tenancy that has come to an end after 6 April 2012.
  • To make it clear that penalties for non-compliance apply where the landlord or agent protects the deposit after the deadline.
  • The deadline for the protection of deposits has been extended from 14 days to 30 days.
  • The financial penalty for non-compliance has been changed from three times the amount of the deposit to between one and three times the deposit to give the Courts more discretion as to the level of the financial penalty imposed for non-compliance.

When do these changes come into effect?
These changes came into effect on 6 April 2012.

What do the changes mean for landlords and agents?
The changes mean that landlords and agents will have more time to protect deposits in one of the government authorised schemes and more time to provide the tenant with the prescribed information, telling them which scheme the deposit has been protected with. Both these deadlines are now 30 days. The information that has to be provided to the tenant has not changed.

Are the changes retrospective?
No. The amendments apply to any deposit received in connection with an assured shorthold tenancy which the Housing Act 2004 applies to and which was in effect on or after 6 April 2012.

What about existing tenancies where the deposit is not protected?
Where a deposit taken for an assured shorthold tenancy before the 6 April 2012 has not already been protected in one of the government authorised schemes, the landlord or agent will need to protect the deposit within 30 days of 6 April 2012. If the deposit is not protected within that 30 days the landlord or agent would be subject to the full range of penalties under the amended legislation. This only applies to deposits which the Housing Act 2004 applies to.

LHA payments to tenants with arrears

To prevent LHA payments being swallowed up by bank overdrafts, your tenant can complete and present the attached form to their bank which safeguards the LHA and reserves it for its intended purpose i.e. housing rental payments.

Don't forget you can also set up a direct LHA payment through the Smart Money Credit union. The application form can be downloaded below

Right of First Appropriation Application Form (PDF 13kb)

New Lease Lettings

Property Owners! Get a guaranteed rental income for your one-bedroom rental properties.

New Lease Lettings poster (PDF 239kb)

We recognise and value the role that private sector landlords play in meeting housing need in the borough.

Currently, there are approximately 4,000 privately rented properties within the borough, providing much needed accommodation and additional housing choice. However, the job of a private landlord can be daunting, as it demands various skills ranging from an understanding of the legal obligations through to carrying out repairs.

Information is available from a variety of sources to assist landlords with the task of providing a good standard of accommodation. This includes using properly qualified gas engineers and electricians and financial assistance with fire protection systems in Houses of multiple occupation.

Information for tenants and landlords

The new assessment tool used by environmental health officers to decide whether properties are safe and free from hazards has replaced the 'fitness standard'.

Premises are now assessed under a series of 29 hazards, which includes assessing the traditional issues of repair such as damp and mould and also hazards such as the risk of falling and the likelihood of entry by intruders.

Information on the new method for assessing rented properties can be downloaded below:

Adobe logo Housing Health and Safety Rating System - Guidance for Landlords and Property Related Professional (PDF 2.1mb)

Adobe logo Reducing the risks (PDF 1.5mb)

Adobe logo Repairs - A Guide for Landlords and Tenants (PDF 429kb)

Adobe logo Landlords: A guide to Landlords Duties (PDF 160kb)

The following downloadable leaflets provides information for existing landlords or prospective landlords who would like information on the duties of a landlord, the types of tenancies and how to properly give notice to a tenant in your property.

Adobe logo Letting your home (PDF 178kb)

Adobe logo Assured and assured shorthold tenancies: A guide for landlords (PDF 647kb)

Adobe logo Thinking of renting out your home? (PDF 401kb)

Landlord Accreditation Wales (LAW) Scheme

Landlord Accreditation Wales (LAW) Scheme is a joint initiative between the Private Sector Housing/Environmental Health Services from each of the 22 Local Authorities in Wales, and is supported by the Welsh Government.

The scheme was launched on 19 November 2008 by the Deputy Minister for Housing, Jocelyn Brown AM and aims to recognise standards of knowledge and professionalism within the sector.

Visit our Landlord Accreditation Wales (LAW) Scheme webpage for further information about the scheme and details of forthcoming Landlord Accreditation Training session.

Other sources of information

The Chartered Institute of Housing (CIH) is another excellent source of information for private landlords. A new publication entitled 'Ways and Means' is available via the CIH website.

Assistance and advice is also available on these and a range of other issues from the National Landlords Association and Accreditation Network UK.

New Lease Lettings

New Lease Lettings operates in Caerphilly and Blaenau Gwent and aims to make private rented accommodation more accessible to single vulnerable adults threatened with or experiencing homelessness. The scheme offers landlords a full property management package with a guaranteed rental income. The following downloadable documents provide more scheme information and details of how to contact the scheme organisers.

Adobe logo New Lease Lettings Poster (PDF 151kb)

Adobe logo New Lease Lettings Landlord Pack (PDF 186kb)

Poisoning risk: check your cooker make and model

An urgent appeal has been issued by the Trading Standards Institute to thousands of consumers who remain at risk from potentially fatal carbon monoxide poisoning in their homes despite concerted efforts by the manufacturer and trading standards to reach them.

A number of Leisure, Flavel, New World and Belling cookers produce dangerous levels of carbon monoxide if the grill door is not left open during use, as specified in the instructions.

For further information on the cooker models affected, please visit the Trading Standards Institute website.

Receiving your rent payments through Smart Money Cymru

If your tenant is in receipt of Local Housing Allowance they now have the option of paying their rent directly to you through the Smart Money Credit Union. Both you and your tenant need to complete the registration form below and then you need to return the completed form to the Smart Money Credit Union office at the address shown on the form.

Smart Money Cymru (PDF 183kb)

Landlord Registration Form (PDF 108kb)

Further information

If you require any further information about private landlords that has not been provided on this page, contact Private Sector Housing on 01495 235216 or email

Who to contact

  • Private Sector Housing
  • Pontllanfraith House
  • Pontllanfraith
  • Blackwood
  • NP12 2YW
  • Tel: 01495 235216
  • Fax: 01495 235293
  • Email Private Sector Housing

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