People over 60 years of age are entitled to a bus pass allowing free travel on virtually all local bus services in Wales.
The Concessionary Travel Scheme is provided by Caerphilly County Borough Council with financial assistance from the Welsh Government.
How to apply
- Pick up an application form from your local Post Office within Caerphilly county borough. Alternatively you can download an application form here.
- Fill in your details and attach a colour passport approved photograph.
- Return it to any local Post Office within Caerphilly county borough along with proof of age and proof of address.
- The Post Office assistant will check your details, stamp the form and post it for you.
- The pass will be sent to your home address within three weeks.
Frequently asked questions
Who qualifies for a Concessionary Travel Pass?
Men and Women over 60 years of age and are residents of Caerphilly county borough.
When can I apply?
You can apply up to three weeks before your 60th birthday or anytime after you are 60.
How much does it cost?
There is no charge for the initial bus pass.
How do I use my pass?
On boarding the bus, place your pass on the card reader on the ticket machine with the photograph face up so it can be seen by the driver. The ticket machine will respond with a bleep and a green light to acknowledge that the pass has been 'read'. Some companies may also issue a ticket.
Where can I use my pass?
Your bus pass is valid for free travel at all times, everyday on most local bus services anywhere in Wales. You may use your pass on buses that operate over the border into England providing no change of bus is required.
It is not valid for travel on trains, rail linc services, sightseeing buses, most park & ride services or coach services eg. National Express, megabus.com, Greyhound.
Your pass cannot be used for travel on buses solely in England, Scotland and Northern Ireland.
What about trains?
National Rail and Arriva Trains Wales offer discounted rail travel to over 60s. Visit our over 60s rail pass webpage for details.
What if I lose or damage my pass?
If you need a replacement pass, please contact Travelinks on 01495 235223. The council will issue the first replacement free-of-charge but there will be a charge for further replacements. Once a replacement pass is issued, the previous pass is 'hot-listed' and will not be accepted for travel.
What if I move address or need to change my details?
If you move address (within the Caerphilly county borough) or change any of your personal details please notify Travelinks so we can up date your records. If you move outside the Caerphilly county borough you will need to notify Travelinks so we can remove you from our database and advise you how to transfer your details to your new local authority.
I have a bus pass issued in England, Scotland or Northern Ireland, can I use it for free travel in Wales?
No, England, Scotland and Northern Ireland passes are not valid for free travel in Wales. There are some minor exceptions for English local authorities on the boarder of Wales where travel into Wales on through journeys is allowed but not solely within Wales. For more information on concessionary travel in other areas of the UK please visit the Welsh Government website or contact your local council.
I have visitors staying with me on holiday from outside Wales, are they able to apply for a bus pass?
No. You must be a resident of a Welsh local authority to apply for a Welsh concessionary bus pass.
What else do I need to know?
Please remember that you are the only person allowed to use your pass. If you allow anyone else to use it, your bus pass may be cancelled and legal action taken against you.