Below is a list of all leaflets and publications currently available to the public, offering advice and information on the services provided by Caerphilly County Borough Council's Directorate of Social Services.
All publications are available on request and can be provided free of charge. Arrangements can also be made for collection from the main reception at the council's Ty Penallta offices based at Tredomen.
If you would like to order any of the information from this directory please contact:
Alternatively, you can view each leaflet by clicking on the title.
| Title | Description |
| Adult Services Duty and Information Team (ASDIT) flyer (PDF 217kb) | Flyer advertising contact details of the Adult Services Duty and Information Team |
| Adult Services Needs Assessment (PDF 178kb) | Before we can arrange assistance for you, you will need to have an assessment. The assessment gives you the opportunity to tell us about your situation, what difficulties you may be experiencing, how you are coping and what support you feel you may need. |
| Adoption Leaflet (PDF 2.1mb) | An explanation of the enquiry and assessment process for prospective adopters. |
| Carers Assessment (PDF 72kb) | A carers' assessment gives the opportunity to tell us about your situation. What you do, how caring affects you, what help you get and what help you need. |
| Carers emergency cards (PDF 197kb) | If you look after someone who needs care, help or support because they have an illness, disability or are elderly and frail, then a carer's emergency card will help to give you peace of mind. The carer's emergency card will enable people to quickly identify you as a carer in an emergency. |
| Carers Guide to planning for Emergencies (PDF 215kb) | Many carers who provide unpaid care and support for a family member or friend choose to manage with little or no outside help, but may worry about what to do if certain urgent situations arise. It therefore helps to give some thought to what you can do if ever faced with an emergency, either during the day, or at night, or weekends. The leaflet below explains some of the issues you should think about and includes a Carers Emergency Plan that you can complete. |
| Carers Information Leaflet (PDF 178kb) | This leaflet contains information on the services that are available to support carers. |
| Complaints, Comments and Compliments (PDF 205kb) | Want to complain about something?
You are welcome.
Want to express appreciation or make a suggestion?
You are welcome. |
| Complaints, Ideas and Praise (Easy Read) (PDF 2.1mb) | Easy Read version of the Complaints, comments and praise leaflet, for adults with learning disabilities or difficulty reading. |
| Brondeg Day Centre (PDF 1.4mb) | Day centre based in Blackwood |
| Caerphilly Day Centre (PDF 1.4mb) | Day centre based in Caerphilly |
| Oakland's Day Centre (PDF 1.7mb) | Day centre based in Rhymney |
| Twyn Carn Day Centre (PDF 1.4mb) | Day centre based in Risca |
| Ty Iscoed Residential Home (PDF 669kb) | Residential Home based in Newbridge |
| Ty Clyd Residential Home (PDF 539kb) | Residential Home based in Bargoed |
| Myn y Mynydd Residential Home (PDF 657kb) | Residential Home based in Rhymney |
| Castle View Residential Home (PDF 700kb) | Residential Home based in Caerphilly |
| Beatrice Webb Residential Home (PDF 649kb) | Residential Home based in Blackwood |
| Brodawel Residential Home (PDF 702kb) | Residential Home based in Caerphilly |
| Emergency Out of Hours Service (PDF 284kb) | Social Services provide an emergency service outside of normal office hours. |
| Emergency Out of Hours Service Complaints, Comments and Praise (PDF 473kb) | Information on how to make a complaint, comment or to praise the Emergency Out of Hours Service. |
| Direct Payments (PDF 350kb) | If you have a physical, sensory or learning disability, or are disabled by illness and you need care, you may be eligible to receive cash via a direct payment to purchase your own care. |
| Adult Visual Impairment (PDF 454kb) | If you are visually impaired, you may benefit from being placed on social services' sight loss register. |
| Protection of Vulnerable Adults (POVA) (PDF 151kb) - When an allegation has been made against you | Concerns may have been raised that you may have hurt or placed a vulnerable adult at risk through your actions or neglect. |
| Protection of Vulnerable Adults (POVA) (PDF 156kb) - General information to protect yourself from abuse | Some adults may be particularly vulnerable to abuse and may have their human rights routinely disregarded. Vulnerability may be due to mental ill health, disability, age or illness. |
| Protection of Vulnerable Adults (POVA) (PDF 142kb) - When you've been abused | Concerns may have been raised that someone may have hurt you or placed you at risk of harm through their actions or neglect. |
| Protection of Vulnerable Adults (POVA) (PDF 153kb) - When an allegation has been made against you for staff and care workers | An allegation or concern may have been raised that you may have hurt or placed a vulnerable adult at risk through your actions or neglect as a paid worker. |
| Protection of Vulnerable Adults (POVA) Easy Read (PDF 428kb) - General information to protect yourself from abuse | An allegation or concern may have been raised that you may have hurt or placed a vulnerable adult at risk through your actions or neglect as a paid worker. |
| Need Help? (PDF 177kb) | Do you need help because of an illness, physical disability or sensory impairment?If so, Caerphilly County Borough's Physical Disability and Sensory Impairment Team are here to help. |
| Multi-Agency Partnership Service (MAPS) (PDF 468kb) | We are a partnership oforganisations that can provide you with support services if you are experiencing mental health problems. |
| Advice for people who pay for their own care (PDF 1.2mb) | If you meet the full costs of your care services, without any financial help from the council (often referred to as 'selffunding') you are still entitled to advice and services from social services. |
| Your Choice (PDF 1.2mb) - Question and answers | Giving up your own home and moving into a residential or nursing home is a big step to take. So before making these changes and moving into a home you should be certain it is the right decision for you. |
| Respite Services (PDF 790kb) - Ty Gwilym and Montclaire Respite Homes | A respite home is a place where you, and other adults with learning disabilities, can stay for short periods of time. |
| Volunteer Befriending Scheme (PDF 174kb) | Could you volunteer to befriend an adult with a learning disability, who has similarinterests and hobbies to your own? |
| Community Support Services (PDF 976kb) | We provide a wide range of community based daytimeopportunities for adults with a learning disability. |
| Your Money Your Choice (PDF 328kb) | This leaflet explains the various options available to make arrangements for someone to manage your financial affairs. |
| Managing Money (PDF 523kb) | Managing money for people who lack Mental Capacity and who are receiving continuing health care commissioned by Aneurin Bevan Health Board. |
| Assessment of children in need (PDF 357kb) - Information for families | An assessment of a child's needs is carried out after a concern or a request for help has been made to social services – this is called a referral. |
| What is child abuse? (PDF 364kb) - How can you help to stop it | This leaflet is for everyone – we are all responsible for keeping children and young people safe from harm. |
| Childrens Services Contact and Referral Team Flyer (PDF 98kb) | Flyer advertising Childrens Contact and Referral team contact details |
| Childrens and Young Peoples Complaints Leaflet (PDF 1.1mb) | Complaints leaflet designed for children and young people. |
| Helping you sort out your problem - Stage 1 (PDF 919kb) | This booklet tells you how the first stage of a complaint works. |
| Helping you sort out your problem - Stage 2 (PDF 682kb) | This booklet tells you how the second stage of a complaint works. |
| Helping you sort out your problem - Stage 3 (PDF 328kb) | This booklet tells you how the third stage of a complaint works. |
| H.A.R.T - Home Assistance and Reablement Team (PDF 1.26mb) | This leaflet provides information about homecare and reablement. |
| Private Foster Care (PDF 227kb) - Do you have someone else's child living with you? | Private fostering is when parents (or guardians) arrange for their children to live with, and be cared for by, someone who is not a close relative for 28 days or more. |
| Private Fostering (PDF 250kb) - Information for young people | Private fostering is when your parents or guardian arrange for a family friend, or someone who is not a close relative, to look after you for longer than 28 days. |
| South East Wales Adult Placement Scheme (PDF 412kb) | South East Wales Adult Placement / Shared Lives Scheme offers a service for vulnerable adults with adult placement carers living in their local area. Individuals using adult placement services are given the opportunity to be supported in carers' homes and local communities. The scheme offers placements in the six local authority areas of Blaenau Gwent, Caerphilly, Merthyr Tydfil, Monmouthshire, Newport and Torfaen. |
| Your Information & You (PDF 157kb) | We hold personal information about adults, children and young people who we provide services to. This leaflet gives you information on how we manage your information and your rights related to this information. |
| Who to Contact Community Guide and Directory (PDF 649kb) | The Community Guide and Directory has been compiled by Caerphilly County Borough Council in partnership with Gwent Association of Voluntary Organisations (GAVO) and includes information about the many voluntary organisations, community groups and other agencies across the county borough. |