If you have received a decision about housing benefit or council tax reduction that you think is wrong you can:
- ask us to look at the decision again
- ask for an explanation of the decision
- ask for a statement of reasons
- appeal to an independent appeal tribunal administered by the Tribunal Service
Making an appeal
We must receive your appeal within one month of the date on the decision letter. If you do not respond within this time you may lose the right to appeal.
To make an appeal download the Benefit Appeals Booklet below. This booklet will provide you with the form as well as other useful information about appeals and the appeals process.
Benefit Appeals Booklet (PDF 798kb)
To request a form to be sent to you by post call 01443 866567.
Finally, appeals can be submitted in writing. However, in order to ensure that your appeal is valid, your letter must include the date of the decision you are appealing against, your grounds or reasons for the appeal and your name and signature.
Remember, whatever method you choose to make your appeal, it must be received within one month of the decision letter or you may lose your right to appeal. Please refer to the appeals booklet for more information.