Social services comments and praise

If you want to express appreciation or make a suggestion, you are welcome.

If you feel that a member of staff or particular service area has gone above and beyond to provide you with a service, we would be delighted to hear about it. It is good to provide staff with praise and thanks for all their efforts and the difference they make.

We are always aiming for high standards and sometimes we need suggestions to help us improve the services we provide.

We also welcome your suggestions in order to help us improve our services for everyone.

Making a comment/suggestion

The easiest way to make a comment or give praise if to complete our online form.

Alternatively you can:

• Write to us at: FREEPOST, Customer Services, Social Services, Penallta House, Tredomen Park, Hengoed. CF82 7PG

• Call us on freephone 0800 328 4061

• Send an email to socialservices@caerphilly.gov.uk

• You can also print our leaflet below that includes a form and freepost envelope
  
  Do you have a complaint, comment or compliment leaflet (PDF 205kb)
  
  Complaints, ideas and praise easy to read leaflet (PDF 2.1mb)