If you rent out a property as a house in multiple occupation (HMO), you may require a licence from your local authority.
Eligibility criteria
Applications must be made to the local housing authority.
A fee may be charged.
You must be a fit and proper person to hold the licence.
Regulation summary
Communities and Local Government: Houses in Multiple Occupation (HMO) Licensing
Welsh Government: Licensing of Houses in Multiple Occupation in Wales - A guide for landlords
Conditions of licence
House in Multiple Occupation - Condition of Licence (PDF 60kb)
Fees
The fee for this license is £250.00 per property payable on submission of the application.
Application evaluation process
Licences will be granted if:
- the house is or can be made suitable for multiple occupation
- the applicant is a fit and proper person and the most appropriate person to hold the licence
- the proposed manager has control of the house, and is a fit and proper person to be the manager
- the management arrangements are satisfactory
What happens if your application is not processed within the timescales stated?
If you have not heard from this authority within 42 days you can act as though your application has been granted. The start period runs from receipt of all documentation and payment of relevant fee.
How to apply
You apply for your licence online via the GOV.UK website where payment (if required) can be taken electronically.
Apply for a house in multiple occupation licence
Tell us about a change to your existing house in multiple occupation licence

Failed application redress
Please contact your Local Authority in the first instance.
You may appeal to a residential property tribunal.
Any appeal must be made within 28 days of the decision being made.
Licence holder redress
Please contact your Local Authority in the first instance.
You may appeal to a residential property tribunal regarding conditions attached to a licence or any decision to vary or revoke a licence.
Any appeal must be made within 28 days of the decision being made.
Consumer complaint
If a licence is granted and you wish to appeal against it being granted you may do so to a residential property tribunal within 28 days of the decision being made.
Public register
Click here for information about viewing public registers.
Trade Associations
British Property Federation (BPF)
National Federation of Property Professionals
Landlord Accreditation Wales
National Landlords Association
Contact details
Private Sector Housing
Pontllanfraith House
Pontllanfraith
Blackwood
NP12 2YW
Tel: 01495 235216
Email: privatesectorhousing@caerphilly.gov.uk