Tredomen Park, Ystrad Mynach, Hengoed. CF82 7PG
Opened in March 2008, Penallta Customer Services is located in the main reception area of the new council HQ at Penallta House.
The centre is open to the public 5 days a week at the following times:
|Monday||8.30am - 5pm (Centre is closed on bank holidays)|
|Tuesday||8.30am - 5pm|
|Wednesday||8.30am - 5pm|
|Thursday||8.30am - 5pm|
|Friday||8.30am - 5pm|
How to get there
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- Travelling by car
If you are travelling to Penallta House Customer Services by car, directions can be found on Google Maps.
Dedicated visitor parking is also available. As you enter Tredomen Park, continue straight ahead until you reach a mini roundabout where you will find visitor parking bays by taking the second and third exits. Please enter the building using the main entrance at the front of the building. Please note that the signal controlled barriers lead to parking reserved for staff and the footbridge leading from the staff car parks to the building is for staff only and you will not be able to gain access to the building.
- Using public transport
Regular bus services operate in and out of Ystrad Mynach and the surrounding areas. Visit Buses – fares and timetables for information on bus passes, fares and bus times.
Services available at the centre
Customer service advisors are fully trained to assist you with any enquiry you have relating to any council service including:
- Cash office
- Hearing loop
- Level access
- Wheelchair friendly
For further information about customer services contact Customer Services on 01443 815588/01495 226622 or email Customer Services.