Taking everything into account, 82% of respondents were satisfied with the overall service provided by the council. This has increased from 77% in 2011 and exceeds the council's own target for 2013 of 78%.
Services generating high levels of satisfaction include refuse and recycling, parks and play areas, libraries, leisure, learning, local town centres, bus services and the council's newsletter called Newsline.
In June this year Caerphilly County Borough Council carried out a widescale 'Household Survey' asking residents for their views on a range of front line services including social services, education, recycling, highways and community safety.
Dog fouling, litter/waste accumulation, the condition of pavements/walkways and thoroughfares and weeds and overgrowth were the biggest problems that respondents felt affected the appearance of their streets.
The total number of responses to the survey was 2,280 and these were submitted through a mix of online and postal questionnaires.
The results of the Household Survey will be used by the council to feed into its Corporate Improvement Plan. The data will also help determine priorities and shape services in the future.
Household Survey 2013 - Initial Analysis Report (PDF)
If you have any questions about the survey, please contact Liz Sharma on 01443 864354 or email firstname.lastname@example.org.