|Do you need help with your housing or rent costs?|
Are rising costs or reduction in income making it difficult for you to maintain your tenancy?
If so then help is available
For Caerphilly Council Tenants text RENTHELP to 81400
For all other tenants and homeowners text HOUSUPPORT to 81400
A member of staff will call you back
Many of our council housing services are delivered via local housing offices. Details of locations and opening times are available below:
Rhymney and Eastern Valleys
Upper Rhymney Valley Area Housing Office
Tel: 01443 873535
Eastern Valleys Area Housing Office
Tel: 01495 235229
Fax: 01495 235306
Lower Rhymney Valley Area Housing Office CLOSED
Please note the Lower Rhymney Valley Area Housing Office at Pontygwindy House, Caerphilly will close from Monday 5 August 2013.
The service will not be reduced in anyway and alternative arrangements have been put in place to continue to provide a locally based service as follows:-
Revised arrangements (PDF 24kb)
- An officer will remain on the desk at Pontygwindy House to assist with enquiries until 30 August 2013
- Housing staff will be relocated to our existing 3 offices at Graig y Rhacca, Lansbury Park and Gilfach House
- Home visits or arranged meetings at local venues can be arranged on request
- Revised service arrangements for the housing areas affected are set out in the table below and all future housing enquiries should be made to those offices
Office hours for Rhymney and Eastern Valleys are Monday to Thursday 8.30am - 5pm and Friday 8.30am - 4.30pm. Closed bank holidays.
Lansbury Park Neighbourhood Housing Office
45 Attlee Court
Tel: 02920 860917
Fax: 02920 881815
Office hours for Lansbury Park are Monday to Friday 10am - 12noon and 2pm - 4pm. Closed Wednesday afternoon and bank holidays.
Graig-y-Rhacca Neighbourhood Housing Office
Tel: 02920 853050
Fax: 02920 868997
Office hours for Graig-y-Rhacca are Monday to Friday 9am - 12.30pm and 2pm - 4pm. Closed Wednesday afternoons and bank holidays.
Other contacts within Housing
Housing Advice Section
Tel: 01443 873552
Fax: 01443 873588
Housing Strategy (Central services)
Tel: 01495 235484
Fax: 01443 864515
Office hours are Monday to Thursday, 8.30am - 5pm and Friday 8.30am - 4.30pm. Closed on bank holidays.
For emergencies only when housing offices are closed please call 01443 875500.