 | From April 2013, throughout the country the amount of housing benefit paid to working age tenants who live in Council or Registered Social Landlord (RSL) properties, will be reduced where, according to the new criteria set by the Department for Work and Pensions (DWP), they have more bedrooms than the family needs. |
 | The Welsh Assembly Government has introduced the Welsh Housing Quality Standard (WHQS), which requires all Councils to bring up its stock to a required standard by 2012. |
 | How to register for a council property, and what happens to your application. How to apply for a transfer from your council house or carry out a mutual exchange and council housing that is currently available to rent. |
 | Who to contact when you need to use a council housing service. |
 | You can pay your rent in a number of ways including Direct Debit or online. |
 | If you are a council tenant, this handbook gives you some useful information about the services offered by the Public Sector Housing Department. |
 | Information about the council's tenancy agreement, responsibilities, evictions, and how to end a tenancy. |
 | Register on Homeswapper, a new scheme that could help you to swap your council home for another tenanted home. This is often called a mutual exchange. |
 | How to report a repair, customer care charter, heating system servicing, and other general information about the maintenance of council homes. |
 | The council is committed to making sure that tenants have a say in the decisions that affect them, their homes, and the areas they live in. |
 | The council owns over 1,200 garages throughout the county borough. |
 | If you or someone living in your Council house is disabled you may qualify for assistance in providing adaptations and facilities to enable the disabled person to continue to live there. |
 | We are committed to providing decent homes in a safe environment for people who need them. To help achieve this, a Tenancy Enforcement Team has been set up to deal with serious cases of nuisance and anti-social behaviour. |
 | Council tenants have a responsibility to insure their own belongings. We are able to offer our tenants comprehensive insurance cover at extremely competitive rates. |
 | Advice and information for council leaseholders. |