Latest news in housing
Your housing service is changingAs part of the massive investment being made to transform council homes, lives and communities, there are changes being made to improve the service. The first is to change the name from council housing, which we believe is not giving the appropriate respect to people's homes. The service will now be known as Caerphilly Homes.
We are putting our council tenants at the heart of our work and making sure their views are considered at every opportunity. This will take time but we are committed to bringing forward a culture change to build trust and respect between all those involved in providing good quality homes in the county borough.
Click here to find about more about the Welsh Housing Quality Standard >>
Housing benefit changes – social housing size criteriaFrom April 2013, throughout the country the amount of housing benefit paid to working age tenants who live in Council or Registered Social Landlord (RSL) properties, will be reduced where, according to the new criteria set by the Department for Work and Pensions (DWP), they have more bedrooms than the family needs.
Click here to find about more about the new social housing size criteria >>
How to register for a council property, and what happens to your application. How to apply for a transfer from your council house or carry out a mutual exchange and council housing that is currently available to rent.
Information on ways to pay your rent, arrears, and benefits information.
The Welsh Assembly Government has introduced the Welsh Housing Quality Standard (WHQS), which requires all Councils to bring up its stock to a required standard by 2012.
The council is committed to making sure that tenants have a say in the decisions that affect them, their homes, and the areas they live in.
The council owns over 1,200 garages throughout the county borough.
If you or someone living in your Council house is disabled you may qualify for assistance in providing adaptations and facilities to enable the disabled person to continue to live there.
We are committed to providing decent homes in a safe environment for people who need them. To help achieve this, a Tenancy Enforcement Team has been set up to deal with serious cases of nuisance and anti-social behaviour.
Council tenants have a responsibility to insure their own belongings. We are able to offer our tenants comprehensive insurance cover at extremely competitive rates.
Register on Homeswapper, a new scheme that could help you to swap your council home for another tenanted home. This is often called a mutual exchange.
Advice and information for council leaseholders.
If you are a council tenant, this handbook gives you some useful information about the services offered by the Public Sector Housing Department.
Information about the council's tenancy agreement, responsibilities, evictions, and how to end a tenancy.
Who to contact when you need to use a council housing service.
How to report a repair, customer care charter, heating system servicing, and other general information about the maintenance of council homes.