House-to-house collections licence

To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from the local authority.

Eligibility criteria

Applications must be in the form prescribed by the local authority

You must be a fit and proper person.

Regulation summary

A summary of the eligibility criteria for this licence

Conditions of licence

House-to-House Collections - Conditions of Licence (PDF 102kb)

Fees

No fee required

Application evaluation process

No provision in the legislation.

What happens if your application is not processed within the timescales stated?

If you have not heard from this authority within 14 days you can act as though your application has been granted. The start period runs from receipt of all documentation and payment of relevant fee.

How to apply

You can apply in person, by post or online.

Apply online

You apply for your licence online via the GOV.UK website where payment (if required) can be taken electronically.

Application for a house-to-house collection licence

Supply a return for a house-to-house collection

Apply by post

If you wish to apply in person or by post the application pack is available to download below:

Application pack for a a house-to-house collection licence (PDF 109kb)

If you submit your application by post or in person, completed forms should be delivered/posted to the Licensing Authority, Caerphilly County Borough Council, Pontllanfraith House, Pontllanfraith, Blackwood, NP12 2YW.

Please contact us if you require a paper copy of the form.

Failed application redress

Please contact your Local Authority in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Licence holder redress

Please contact your Local Authority in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.