Social Services Annual Director's Report

Message from the Director

As the Corporate Director Social Services, with statutory responsibility for Social Services, I am pleased to present the third Annual Director's Report for Caerphilly County Borough Council's Directorate of Social Services.

In my report I have shown the progress that has been made over the past year, highlighted our strengths and identified our priorities for 2012-2013.

I hope my report, the accompanying DVD and the digital feedback stories on this webpage, demonstrates how the Directorate has helped service users and carers to achieve their full potential.

I am confident that the Social Services Directorate will continue to deliver efficient, effective and safe services to the residents of Caerphilly county borough.


Albert Heaney
Corporate Director Social Services

What service users say about us
I wanted more from work!
Getting Involved
Making life easier

Click here for other digital stories you may find helpful

Achievements in Social Services
Integration Programme Learning the Lessons

Achievement in Adult's ServicesAchievements in Children's Services
Quality of Services
Range of Services
Full list of achievements
Children with Disabilities
Family Support
Full list of achievements

Areas for development in Adult's ServicesAreas for development in Children's Services
Supporting Carers
Access to Adult's Services
Full list of actions
Services
Assessment and Care Planning
Full list of actions

Read the full Annual Council Reporting Framework Director's Report (ACRF Directors Report) (PDF 6.4mb)


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