Customer Services Pontlottyn

Merchant Street, Pontlottyn

Opened on 9 April 2007, Pontlottyn Customer Services Centre is located at the former Area Housing Office in the heart of the village.

Opening times

Monday	9am - 1pm and 1.30pm - 4pm (Centre is closed on Bank Holidays)
Tuesday	9am - 1pm and 1.30pm - 4pm
Wednesday	9am - 1pm and 1.30pm - 4pm
Thursday	9am - 1pm and 1.30pm - 4.30pm
Friday	9am - 1pm and 1.30pm - 4pm
Saturday	Closed
Sunday	Closed

How to get there

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• Travelling by car
  If you are travelling to Pontlottyn Customer Services by car, directions can be found on Google maps. Free parking is available at Stuart Street.

• Using public transport
  Regular bus services operate in and out of Pontlottyn to all areas of the county borough. Visit Buses – fares and timetables for information on bus passes, fares, bus times and to plan your journey.

• Travelling by train
  There is a train station just around the corner on Station Street.

Services available at the centre

Customer service advisors are fully trained to assist you with any enquiry you have relating to any council service including:

• Applying for housing benefit
• Search for current vacancies
• Requesting a bulky waste collection
• Applying for a disabled persons parking badge
• Paying your council tax
• Paying your council rent
• Applying for an older persons travel pass
• Receiving assistance with state pensions if you are over 60
• Report a pothole
• Reporting a broken streetlight
• Requesting a council housing repair

Facilities

• Cash office
• Hearing loop
• Level access
• Wheelchair friendly

Further information

For further information about customer services contact Customer Services on 01443 815588/01495 226622 or email Customer Services.