To report a problem on the roads and footways please contact:
Highways Customer Care

Caerphilly county borough council tries hard to keep roads and pavements safe from ice and snow in winter. The decision on whether to carry out salting is based on regularly updated specialist forecasts and monitoring from the Met Office.

We salt 453km (281 miles) of roads using a fleet of specially built council vehicles that are designed to operate in the severest of weather conditions. The roads treated comprise all the ‘A’ and ‘B’ roads and some of the busier lower roads. Minor roads will not be treated unless conditions are very severe.

We do not treat footways except in very severe or prolonged ice/snow conditions when major shopping areas and busy pedestrian locations will be treated.

We also provide 500 roadside grit bins and salt tips to enable local trouble spots on minor roads be treated on a self-help basis.

When we salt
When roads may be wet and road temperatures are forecast to be at or below freezing. Some mornings your car may be frosted but the roads haven’t been salted as the decision is based on road temperatures not air temperatures.

When snow is forecast to stop it settling. Salting is usually completed before freezing but rain may occasionally delay treatment and roads may freeze before we are able to salt them.

Snow may fall on salted roads, but these roads require the action of traffic to actuate the melting properties of salt.

What we are unable to do
Undertake salting or other work on motorway or trunk roads as the Wales Assembly Government maintain these.

Salt all roads, as this would be an enormous and costly task.

Always keep roads free of snow and ice.

Snow ploughing
During or following snowfalls we start ploughing the busier roads first, then move on to other smaller roads to gradually free the network. Roads with traffic calming humps and cushions may not be ploughed as these features can damage the ploughs.

Further Information
Listen to local travel and weather information on the following radio stations:

• Real Radio 105-106FM
• BBC Radio Wales 93-104FM
• Red Dragon 103.2FM
• BBC Radio Cymru 92-105FM

Ceefax or Teletext

• BBC1 Ceefax Weather page 402, Travel page 437
• ITV Teletext Weather page 152, Travel page 163