Citizen with Engagement
What is the Issue?

What Is This?

This tool is a list of headings of the main citizen engagement issues.

What Is Its Use?

This is a simple tool that encourages you to think about your citizen engagement issue and any complications.

Success in a citizen engagement project depends onbeing clear on what the issue is.

What Is Your Citizen Engagement Issue?

Being clear on your issue enables you to think about, for example, the people you want to engage.

Does your engagement issue fit one or more of these examples?

  • Service provided by National or Local Government:
    • Refuse collection
    • Closure of a local hospital
    • Street lighting
    • The State Pension
  • An issue in your local community:
    • Safety on the streets
    • The role of Police Community Support Officers
    • Traffic & parking
    • Litter
  • Type of engagement:
    • Previous failed consultation exercises
    • Engaging minority groups
    • Overcoming barriers to engagement due social isolation
    • Failure of the council to listen
  • The democratic process:
    • Getting more people to vote
    • Getting more people to understand citizenship
    • Getting politicians to acknowledge their failures – not just success
    • Getting your local paper to publish responsibly
  • Perception of being controlled:
    • People see consultation as a con
    • People see citizen engagement as a way of getting people to work for nothing
    • Citizen engagement is another form of extending Government control

Where do we go from here?

Here are some links that youmight find useful to help you establish what your citizen engagement issuesare:

The really tough thing about citizen engagement is that the issues tend to merge into eachother.