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  • Business    Commercial waste    Report a missed bin collection (commercial)

 FFURFLENNI AR-LEIN / ONLINE FORMS

FFURFLENNI AR-LEIN: Ni fydd ein ffurflenni ar-lein ar gael rhwng 8:15yh ar 25/06/2022 a 4:30yb ar 26/06/2022, tra bod gwaith cynnal a chadw hanfodol yn cael ei wneud. Ymddiheurwn am unrhyw anghyfleustra y gall hyn ei achosi.

ONLINE FORMS: Our online forms will be unavailable between 8:15pm on the 25/06/2022 and 4:30am on 26/06/2022 whilst essential maintenance is carried out. We apologise for any inconvenience this may cause.

Report a missed commercial waste collection

If you have a contract with us to collect your commercial waste and it is not collected on the scheduled day, please let us know.

However, before contacting us, please refer to the following list, which provides reasons why your waste may not have been collected.

  • The bin/sacks were not placed at the collection point by 6am on the day of collection
  • The bin/sacks contained materials listed on the rear of your duty of care form, for example, wood and liquid waste.
  • The bin/sacks were unusually heavy
  • The lid of your bin was not closed
  • There was additional waste placed for collection that was not in orange sacks

Report a missed collection >

Please note, this form will not work from within Internet Explorer. Please use a more modern browser such as Edge, Chrome or Safari

This link will direct you to Caerphilly Connect. Register now or log in to report, apply and pay for services. If you do not wish to create an account click 'Continue without registering'. Please check your spam/junk mail folder for account activation and notification emails that we send you!

Alternatively, you can contact Waste Strategy and Operations.

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