Business advice
A number of resources are available designed to help businesses comply with the law.
Allergen Resource (multilingual)
A multilingual allergen resource produced in English, Welsh, Bengali, Cantonese, Kurdish, Mandarin, Punjabi, Turkish and Urdu has been produced to raise allergen awareness and assist food businesses to comply with the law. This includes information and advice on Natasha’s law which comes into force on 1 October 2021.
This free resource is applicable to Wales, England and Northern Ireland and includes:
- An allergen awareness presentation video
- A handout covering the presentation key messages
- 'Day in the Life of Chloe' and ‘Megan’s Story’ (dubbed and subtitled short films)
- ‘Tell Us If You Have An Allergy or Intolerance’ poster
They can be accessed via www.tradingstandards.uk/foodallergens/resources
Business Companion
Business Companion provides information for businesses and individuals that need to know about trading standards and consumer protection legislation.
Businesses can find advice and information on a wide range of topics and issues including
- Age restricted products
- Animal health and welfare
- Consumer rights
- Description of goods and services
- Fair trading
- Food labelling
- Product safety
- Selling on the internet
- Weights and measures
Wales Heads of Trading Standards (WHoTS)
Provides information on where you can access help and advice whether you are a business or a consumer.
Visit the Trading Standards Wales website
Advice from trading standards
Our trading standards officers can advise businesses about
- Business names
- Consumer credit
- Contracts
- Counterfeit goods
- Descriptions of goods and services
- Food
- Prices
- Product safety
- Selling on the Internet
- Takeaway guidance
- Weights and measures
If you are a local business within Caerphilly county borough and would like free, impartial advice, please contact us.