Financial well-being

Financial wellbeing is also important in managing your mental health:


Covid-19 Council tax support (CCBC)

We understand that some of our customers may be facing financial difficulties as a result of Coronavirus so please know that we are here to help. 

It’s important to remember that your council tax pays for our essential services that are delivered to all residents in the county borough.  

It is especially important that if your circumstances have not changed due to the impact of the coronavirus that you continue to pay your council tax as detailed on your bill. 

If, however, you are struggling to pay your council tax due to the impact of coronavirus, there is support available:

Working from home, claiming tax relief 

If you are an employee working from home, you may be able to claim tax relief for some of the bills you have to pay because you have to work at home. 

You can only claim for things to do with your work, for example, business telephone calls or the extra cost of gas and electricity for your work area.

You cannot claim for things that you use for both private and business use, for example, rent or broadband access.

Check your eligibllity to claim on the HMRC  website

Prioritising debt

What makes one bill different from the other? How do you tell a priority bill from a non – priority bill?

At Step Change you have access to a table highlighting what your priority bills are, and what can happen if you don’t pay them. The consequences can vary depending on whether you live in the UK.

Housing related support

Just to let you know that, even during these difficult times, the Supporting People Team are still here to help residents with any housing related support needs that include:  

  • Setting up and maintaining a home
  • Preventing evictions/rent arrears/bedroom tax/council tax arrears/TV licence fines
  • Accessing education/volunteering/training/employment
  • Claiming benefits/maximise income/benefit appeals/grant applications
  • Budgeting/managing money/debt management
  • Preventing homelessness