Re-opening of indoor areas in licensed premises from Monday 3rd August 2020.
Posted on : 03 Aug 2020
Following the Welsh Government announcement in relation to the re-opening of indoor areas of licensed premises. Licensees are directed to updated Guidance in order that they ensure that their premises are safe for staff and members of the public.
The latest guidance is available via https://gov.wales/tourism-and-hospitality-businesses-guidance-phased-reopening-html
The UK Hospitality Guidance provides advice in relation to conducting Risk Assessments prior to re-opening. This is available via https://www.ukhospitality.org.uk/page/WalesGuidance
Some of the key points in the guidance are summarised below has been produced by the Welsh Government, in consultation with the hospitality sector, regarding businesses in Wales resuming full service (indoors and outdoors)
- When utilising outdoor spaces, the use of physical coverings, awnings, gazebos or marquees should be delivered in such a way so as to ensure that they are aligned with current medical advice. The effects of sunlight, wind direction and intensity, social distance and effective handwashing should all be considered. Specifically, they should be open on 3 or 4 sides so as to be considered and treated as an external environment. It is imperative that if marquees are to be adopted for use they need to be effectively used and policed so as not to allow for an excessive confined congregation which would not accommodate effective social distancing https://gov.wales/creating-safer-public-places-coronavirus
- Pre-booking is recommended.Walk-ups allowed subject to provision of names and contact details and social/physical distancing.
- Ensure customers provide lead names and contact details to facilitate Test Trace Protect https://gov.wales/keeping-records-staff-customers-and-visitors-test-trace-protect
- Set a maximum capacity for the premises and put in place measures for communicating and managing the maximum capacity set - for example, by setting dwell times.
- Implement one way systems, where the building allows. Outside queues should be managed to ensure they do not cause a risk to individuals, other businesses or additional security risks, for example by introducing queuing systems.
- Table service only, where reasonable and practicable. Standing consumption is only allowed at tall tables.
- Deploy ﬁxed teams of staff on each shift to reduce interactivity between team members.
- Set a maximum staff number, or space per staff member, in kitchens to allow for social distancing whilst taking into account the cramped nature of many kitchens. Encourage new ways of working, adapting shift patterns and menus to signiﬁcantly reduce the number of people working in kitchens at any one time
- Designate a named member or members of staff (depending on number of covers) during all opening hours to monitor Covid-19 hygiene and enforcement of social distancing/safety protocols – acting as ‘Covid Secure Monitors’.This is an important role in ensuring a Covid secure environment and you should ensure that priority is given to this role and that a responsible member of staff is in place for each shift.
- Employers should appoint and engage with a staff representative, and trade union representative wherever possible, for all employee related Covid 19 issues.
- Venues should not permit live performances, including drama, comedy and music, to take place in front of a live audience until further easing of restrictions. This is important to mitigate the risks of droplets and aerosol transmission - from either the performer(s) or their audience. TV broadcasts and recorded music should be kept at background level; dancing should not be allowed.Activities such as quizzes should also be kept at background level.
- The use of Apps or other communications devices is recommended, to reduce contact with customers, including options for menus, ordering, billing and contactless payment.
- Increase ventilation and enhance airflow by opening windows and propping open internal doors (but not fire doors) where possible.
- Access to indoor toilets will be allowed subject to adherence to cleaning and other protocols aimed at protecting staff and customers. See guidance on the safe management of toilets used by the public https://gov.wales/providing-safer-toilets-public-use-coronavirus-html
- All businesses to implement a deep clean before re-opening and take account of potential legionella issues.
- Thorough and regular cleaning of high contact touch points, toilets, tables etc. throughout the course of the service in line with your risk assessed cleaning regime.
- Each business must have a full risk assessment, prepared in line with the WG and UKH Industry guidance which staff have been consulted on.
Should licensees have queries in relation to the above, then the Licensing Team can be contacted via firstname.lastname@example.org