European Passport Return Service (EPRS)

Caerphilly District Register Office at Penallta House will now offer a passport return service for EEA(QP) or EEA(PR) applications following your online application.

The European Passport Return Service (EPRS) allows you to use your European passport while your application is being processed.

You can use this service if you are an EEA or Swiss national and you have applied online for a registration certificate or a document certifying permanent residence. Please read the guidance on GOV.UK before applying.

We can photocopy your EEA or Swiss passport and forward a copy along with your checklist and application to the Home Office on your behalf.

If you decide that the EPRS Caerphilly service will benefit you please see the list of the requirements you will need to provide us:

  • The applicant must attend themselves and within 5 working days of submitting the online form.
  • The document checklist which will have the unique application number and payment notification number (PNN) and all of the agreed original documents in your application. Please ensure that you have a copy of your application.
  • Your valid passport
  • £10.00 fee for the European Passport Return Service plus full postage costs for supporting documents being sent

Using the European passport return service does not guarantee the success of the application and the local authority cannot provide any advice. This service will not ensure that your form has been correctly completed and correct supporting documents submitted.

The Home Office may contact you for further information after your application has been submitted.

This service will be available from Monday to Friday 9:30 am to 3.30 pm by appointment only.

Please contact us to make an appointment.

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