Useful contacts

Foster carers often need to contact a range of professionals. Here is a list of some of the most frequently used numbers. If you need another contact or if you have a contact that you feel would be useful to other carers please let us know using our website feedback form.

Family Placement Team Out of Hours
02920 849766
6pm to 10pm, 365 days a year

Emergency Duty Team (EDT)
0800 328 4432
5pm to 8.30am, 24hrs a day including weekends and bank holidays

Training Department
01443 864315
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Primary Health Team
02088 9617

Looked After Children Nurse
07947 828908

Leaving Care Team
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Blackwood Team Duty Officer
01495 235610
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Rhymney Team Duty Officer
01685 844295
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Risca Team Duty Officer
01495 235536
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Caerphilly Team Duty Officer
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Bargoed Team Duty Officer
01443 873550
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Children with Disabilities Team Duty Officer
029 2084 9700
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Customer Services
01443 864613
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

NHS Direct
0845 46 47
24 hrs a day

Social Services Finance
01443 864531
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Education Safeguarding Team
01443 866643, 01443 866686, 01443 866687
8.30am to 5pm (Monday to Thursday)
8.30am to 4.30pm (Friday)

Frequently asked questions

As foster carers you will sometimes have a question you may not have the answer to. You may find the answer here. If you don't, you can ask a question using the button below. Depending on the question, some answers will be posted here to help your fellow foster carers. Your link worker is also available to answer any questions you may have.

Latest FAQs

Is there a way I can contact other foster carers if I need support?

Yes. All carers no matter how experienced benefit from the support of other carers. The best way to do this is by signing up to the secure face book group, Caerphilly Foster Carers Forum. It is a closed group making it secure. You can chat with other carers on the forum for support, ideas or sharing information. If you want to be part of the forum and are not sure what to do, please contact the foster carers team.

Where can we get more information on Children's Rights?

The following website has been created for looked after children. Check it our Children's rights web page

Contact us