Covid-19 Planning and building control advice

Guidance on planning applications and enforcement 

Due to the closure of Tredomen House to members of the public we are changing the way we process planning applications.

Pre-application advice

Our duty officer service has been suspended until further notice. We will continue to provide a statutory pre-application advice service, however, responses may be delayed and will not include any consultation with internal or external consultees.

New applications

Please submit all planning applications via the planning portal: and pay your fee online.

Invalid applications

Please ensure that applications forms are fully and correctly completed and signed, all necessary plans are accurate and supporting information is submitted. Your cooperation and diligence in this respect will reduce the pressure on limited office staff resources. Any invalid applications will not be processed and will be delayed.

Current applications

We will continue to process current applications although service will be disrupted. Case officers can be contacted by telephone or email, however, applications will be determined on their own individual merits as submitted with limited negotiation. Prompt agreement to any requests for an extension of time will assist officers in caseload management during this period of disruption. 

Planning Committee is currently suspended and an update on alternative decision making arrangements will be provided when this information is available.


Please submit all enforcement complaints online.

Guidance on building control

We are continuing to provide you with a Building Control Service during these difficult and ever changing times and whilst the construction industry are still working.

You can still contact officers on the following numbers: -

  • Jason Lear 01443 866776
  • Hannah Woosnam 01443 866775
  • Gerald Collins 01443 866778
  • Chris McGoldrick 01443 866774
  • George Davis 01443 866779

You can also email us on

New applications

Please submit all new Building Regulations electronically via the Planning Portal or by email. Alternatively, we’re happy to take applications by telephone.

Payment of fees can be made by either BACS or CHAPS into the following account: -

Bank: Barclays Bank Plc
Sort Code: 20-10-42
Account Number: 93455750

Such payments must contain the address to which the work applies as a reference or a Planning Portal reference as an identifier. Anyone making a payment by electronic banking transfer must also email letting us know when the payment is going through.

Current applications

We will continue to process current applications, although service may be disrupted.

Site inspections

Site inspections are reviewed daily in line with government guidance. We will continue to attend site once it has been established that it is safe to do so. If not we are likely to recommend postponing the inspection, or if appropriate, assessing the work through some other method.

Dangerous structures

Please contact us by telephone or email to report potentially dangerous structures and we will endeavour to deal with them in the usual manner.