By using this site you agree to our use of cookies. Click for more information.
Caerphilly Logo
Sign up for e-mail alerts
  • Skip to content
  • Accessibility
  • Contact us
  • News centre
  • My pages
  • Cymraeg
  • Popular tasks
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
  • Popular tasks
    • 6 May elections
    • Job vacancies
    • Covid-19 vaccination information
    • Covid-19 - Latest information regarding school provision
    • Supporting People - housing related support
    • Apply, report, request, pay
    • School term dates and closures
    • Missed waste collections
    • Bus timetables
    • Recycling centres
    • Housing benefit and Universal Credit
    • Flooding advice and assistance
    • Waste collection days
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
Can I help?
CORONAVIRUS (COVID-19) : latest information, advice and support
  • Resident    Roads and pavements    Street lighting and reporting faults

Street lighting and reporting faults

Partial night lighting and LED conversion

The council has begun a programme to convert all the county borough’s street lanterns to LED and at the same time implement part night lighting, between the hours of midnight and 5.30am, to all lighting, except at junctions and in major town centres. The programme commenced at the beginning of April 2019 and will continue on a ward-by-ward basis for a period of approximately two years.

Part night lighting and LED conversion FAQS

Street lighting helps roads and footways to be used safely. We are responsible for maintaining over 27,000 street lights.

We encourage reports from the public about faults and problems to help us arrange for repairs to be carried out.

Reporting a lighting fault

Unfortunately, despite regular inspections, fault with our street lights inevitably occur. If you discover a faulty street light, please report it to us.

To help us deal with the fault as quickly as possible it would be useful if you could provide us with the street light column number, road and location.

Report a fault with a street light

Alternatively call Highways Customer Care.

How long will it take to repair?

Our contractor, Centre Great Ltd is required to repair faults in the following timescales:

  • Accidental damage where a street light is considered unsafe or where there is exposed electrical wiring, will be made safe within two hours of being notified
  • Single faults within four working days of being notified - See FAQs.
  • Section faults affecting more than two consecutive lanterns in an area within two working days of being notified

New housing developments and private roads

Installation of street lighting in a new housing development is the responsibility of the site developers and not the council. Where we have agreed to adopt the road, the developer is required to install the street lighting to a standard agreed prior to us adopting it. However, we cannot insist on the installation of street lighting whilst the site is being developed.

Lighting in private un-adopted roads is not our responsibility and property owners must make their own arrangements to light the roads and footpaths.

Most popular
  • Part night lighting and LED conversion
Facebook Share on Facebook
Twitter Share on Twitter
 
Post Feedback
Add to my pages
 
Print this
a to z of services
  • a
  • b
  • c
  • d
  • e
  • f
  • g
  • h
  • i
  • j
  • k
  • l
  • m
  • n
  • o
  • p
  • q
  • r
  • s
  • t
  • u
  • v
  • w
  • x
  • y
  • z

Connect to us on social media and join in the conversation


For your experience this site is best viewed in Internet Explorer 11 or higher, Mozilla Firefox 27 or higher, Safari 7 or higher, Chrome 30 or higher, Opera 12 or higher or equivalent browser software.

  • Disclaimer
  • Copyright
  • Privacy Policy
  • Cookies
  • Accessibility
  • Sitemap
Copyright © 2014, Caerphilly County Borough Council, All Rights Reserved.