Day services for older people
There are a range of day services located across the county borough that:
- Enable people to have access to both meaningful community experiences and safe and appropriately supported environments that will meet their health and social care needs, as well as providing respite for families and carers.
- Provide opportunities to establish and maintain friendships, socialise and access community activities and services.
Day Services are committed to working in a person centred way by ensuring that the individuals they support are at the centre of everything they do by:
- Recognising that each individual has their own identity, needs, wishes, choices, beliefs and values.
- Recognising the value of life experiences by understanding the importance of each individual’s past, their present-day experience and their hopes for the future.
- Understanding what is important to each individual.
- Increasing the well-being, identity and sense of belonging of each individual.
- Understanding and demonstrating the ability to connect with individuals by recognising and responding to their feelings and emotions.
- Involving individuals and their carers’ in all aspects of their service that includes the planning, development and the way in which services are delivered.
- Working to the Dementia Care Matters philosophy that “feelings matter most” and this is at the centre of all care provided, valuing the individual and enabling all who attend to be as independent as possible.
Services are fully equipped with showering facilities and specialist equipment to ensure personal care support requirements are met in a safe and private environment.
Services are located in warm, friendly and caring environments where individuals can meet others and take part in activities of their choice that include gentle exercise, reminiscence and numerous crafts and games/quizzes within a relaxed ‘feel at home’ atmosphere. The themed events, entertainment and visits held on a regular basis are always well received and thoroughly enjoyed by those who choose to take part.
Day services recognise the importance of a garden being a familiar part of home life and there are pleasant outdoor areas which provide opportunities to be involved in gardening or just simply enjoy spending time outdoors.
Services are open Monday to Friday.
Cooked meals are available at lunch time that includes the provision of meals for individuals who have specific dietary requirements or individuals can choose to bring their own packed lunches.
Day resource bases for older persons are located as follows:
The Community Team provides a community-based service that supports individuals to access/participate in activities within their own community.
The service provides sessional support within the community with activities based upon the interests of the individual. This support is provided in a feelings based manner and individuals are supported to access activities that they used to enjoy or given the opportunity to try something new within their own community.
The Community Team aims to reduce feelings of social isolation and encourages individuals to be as independent as possible and further aims to make individuals feel as though they are out with a friend as opposed to “being in receipt of a service”.
The Volunteer Service provides opportunities for people with a learning disability to take an active part in their community usually through leisure activities or spending time with each other at home. Volunteers are matched with a person(s) who have similar interests and they meet on a regular basis where friendships are made.
Who can receive a service?
A person is eligible to receive a service from Community Support Services if they meet the following criteria:
- An assessment of need has been undertaken by Caerphilly County Borough Council’s Older Persons Team.
- The person lives within the County Borough of Caerphilly.
- The person is a resident of Caerphilly County Borough and has an assessment of need from their local Authority which establishes their entitlement to services.
For more details about accessing these services, please contact the Information, Advice and Assistance Team
Adult Social Services Assisted Transport Policy
Adult Social Services Assisted Transport is a transport service provided to people over the age of 18, to access ‘community activities’ within Caerphilly borough. A community activity is a care and support service that an individual attends away from their home, which is provided by Adult Social Services as part of a care and support plan.
Assisted Transport Policy
Assisted Transport Policy Easy Read
Your questions answered
We have prepared a comprehensive list of questions and answers that explain the changes to service from 25th October 2021.
If your question has not been answered, please contact our Customer Service Team on 0800 328 4061 or email SSComplaintsandInformation@CAERPHILLY.GOV.UK