Leisure centres are getting ready to welcome you back

Following the most recent update from the Welsh Government we are pleased to announce we will be able to welcome you back to some of our centres from Tuesday 1 September. 

Coming back will mean we will all have to do things a little differently to help protect you, our other customers and our staff, but rest assured, our team will be on hand to support you.

Your safety

Your safety and the safety of leisure centre staff is our priority. 

You must not visit the centre if you are unwell or showing symptoms of coronavirus (COVID-19). You must adhere to the COVID-19 social distancing and hygiene government guidance at all times. 

If you feel unwell or develop COVID-19 symptoms, however mild, or you have received a positive COVID-19 test result, then you should immediately self-isolate and stay at home and follow government guidance. 

If you have been in contact with someone with symptoms of COVID-19 you must get a test and self-isolate at home for 14 days.

What you can expect when you visit a leisure centre

When you visit us, you’re going to notice changes we have made to ensure our commitment to keep everyone safe. 

These include:

• All sessions will need to be booked in advance
• A reduction in the number of users in the building
• Changes to our timetables and relocation of our classes
• Enhanced cleaning regimes as well as cleaning and sanitisation products provided
• Social distance and directional signage to follow as you move around our buildings

Leisure centres that will be re-opening

The following leisure centres will be reopening from Tuesday 1 September:

Services available

The following services will be available from 1 September.

• Group exercise classes - Group exercise classes will be available at Caerphilly, Heolddu, Risca and Newbridge Leisure Centre. Unfortunately, due to changes to capacity in our pools and our timetables we are currently unable to offer Aqua classes. However, we hope to be able to introduce these soon.

• Swimming - Public swimming will be available at Caerphilly, Heolddu, Newbridge and Risca. You will need to book a swimming pool lane. Sessions will be a maximum of 45 minutes of pool time to allow our staff to clean and prepare for the next session.

• Fitness suites - Our fitness suites are re-opening at Caerphilly, Heolddu and Risca. Sessions will be a maximum of 45 minutes to allow our staff to clean and prepare for the next session

How to book

All activities must be booked in advance, on-line, using our app or by calling your chosen leisure centre. 

We are operating a cashless service and cash payments will not be accepted. Where possible, please pay with a debit/credit card at the time of booking. 

OR call the leisure centre:

• Caerphilly – Call 029 2085 1845
• Heolddu – Call 01443 828950
• Newbridge – Call 01495 248100
• Risca – Call 01633 600940

Your questions answered

We have prepared a comprehensive list to questions and answers that explain the changes to service from 1 September.

If your question has not been answered, please contact our Customer Service Team on 01443 863072 or email leisure@caerphilly.gov.uk.

Contact us 

Sport & Leisure Services Customer Service Team Tel: 01443 863072 or email leisure@caerphilly.gov.uk.

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