Customer service

Please note: Due to Coronavirus, all Customer Service Centres, cash offices and council offices are closed until further notice. 

Our aim to ensure that you can access services when, and where you want them and in a way that suits you, including the internet, e-mail, telephone and face to face. You can view our privacy notice here.

In order to ensure we deliver a quality service to all our customers, we have a new set of Corporate Customer Service Standards.

• Bargoed Customer Services

  Hanbury Chapel , Hanbury Road, Bargoed. 

  Caerphilly Library and Customer Service Centre

  2, The Twyn, Caerphilly. CF83 1JL

   

  Blackwood Customer Services

  192 High Street, Blackwood, NP12 1AJ (based at Blackwood library)

• Pontlottyn Customer Services

  Merchant St, Pontlottyn, CF81 9QZ

  Risca Customer Services

  The Risca Palace, Tredegar Street, Risca

  Newbridge cash office

  Newbridge Memo, High Street, Newbridge. NP11 4FH

• Penallta House Customer Services

  Tredomen Park, Ystrad Mynach