Customer service

Our aim to ensure that you can access services when, and where you want them and in a way that suits you, including the internet, e-mail, telephone and face to face. You can view our privacy notice here.

In order to ensure we deliver a quality service to all our customers, we have a new set of Corporate Customer Service Standards.

• Bargoed Customer Services

  Hanbury Chapel , Hanbury Road, Bargoed. 

  Caerphilly Library and Customer Service Centre

  2, The Twyn, Caerphilly. CF83 1JL

   

  Blackwood Customer Services

  192 High Street, Blackwood, NP12 1AJ (based at Blackwood library)

• Pontlottyn Customer Services

  Merchant St, Pontlottyn, CF81 9QZ

  Risca Customer Services

  The Risca Palace, Tredegar Street, Risca

  Newbridge cash office

  Newbridge Memo, High Street, Newbridge. NP11 4FH

• Penallta House Customer Services

  Tredomen Park, Ystrad Mynach