By using this site you agree to our use of cookies. Click for more information.
Caerphilly Logo
Sign up for e-mail alerts
  • Skip to content
  • Accessibility
  • Contact us
  • News centre
  • My pages
  • Cymraeg
  • Popular tasks
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
  • Popular tasks
    • Job vacancies
    • Covid-19 - Latest information regarding school provision
    • Covid-19 vaccination information
    • Supporting People - housing related support
    • Apply, report, request, pay
    • School term dates and closures
    • Missed waste collections
    • Bus timetables
    • Recycling centres
    • Housing benefit and Universal Credit
    • Flooding advice and assistance
    • Waste collection days
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
Can I help?
CORONAVIRUS (COVID-19) : latest information, advice and support
  • Contact Us    Customer services

Customer service

Please note: Due to Coronavirus, all Customer Service Centres, cash offices and council offices are closed until further notice. 

Our aim to ensure that you can access services when, and where you want them and in a way that suits you, including the internet, e-mail, telephone and face to face. You can view our privacy notice here.

In order to ensure we deliver a quality service to all our customers, we have a new set of Corporate Customer Service Standards.

  • Bargoed Customer Services

    Hanbury Chapel , Hanbury Road, Bargoed. 

    Caerphilly Library and Customer Service Centre

    2, The Twyn, Caerphilly. CF83 1JL

     

    Blackwood Customer Services

    192 High Street, Blackwood, NP12 1AJ (based at Blackwood library)
  • Pontlottyn Customer Services

    Merchant St, Pontlottyn, CF81 9QZ

    Risca Customer Services

    The Risca Palace, Tredegar Street, Risca

    Newbridge cash office

    Newbridge Memo, High Street, Newbridge. NP11 4FH
  • Penallta House Customer Services

    Tredomen Park, Ystrad Mynach

More Customer service centres

  • Customer services data handling | Customer service Standards
a to z of services
  • a
  • b
  • c
  • d
  • e
  • f
  • g
  • h
  • i
  • j
  • k
  • l
  • m
  • n
  • o
  • p
  • q
  • r
  • s
  • t
  • u
  • v
  • w
  • x
  • y
  • z

Connect to us on social media and join in the conversation


For your experience this site is best viewed in Internet Explorer 11 or higher, Mozilla Firefox 27 or higher, Safari 7 or higher, Chrome 30 or higher, Opera 12 or higher or equivalent browser software.

  • Disclaimer
  • Copyright
  • Privacy Policy
  • Cookies
  • Accessibility
  • Sitemap
Copyright © 2014, Caerphilly County Borough Council, All Rights Reserved.