Caerphilly Library and Customer Service Centre
Please note: Due to Coronavirus, all Customer Service Centres are closed until further notice. Visit our
online services webpage to Apply, Report, Request or Pay for service online.
Address
Caerphilly Library and Customer Service Centre
2, The Twyn, Caerphilly. CF83 1JL
Opening times
- Monday: 9.30am to 4pm
- Tuesday: 9.30am to 4pm
- Wednesday: Closed
- Thursday: 9.30am to 4pm
- Friday: 9.30am to 4pm
- Saturday: 9.30am to 1pm
- Sunday: Closed
How to get there
Travelling by car
If you are travelling to Caerphilly Customer Services by car, directions can be found by visiting Google Maps. Visit our council car parking page for a full list of parking facilities and tariffs.
Using public transport
Regular bus services operate in and out of Caerphilly to all areas of the county borough. Visit Buses – fares and timetables for information on bus passes, fares and bus times.
Services available at the centre
Customer service advisors are fully trained to assist you with any enquiry you have relating to any council service including:
- Applying for housing benefit
- Search for current vacancies
- Requesting a bulky waste collection
- Applying for a disabled persons parking badge
- Paying your council tax
- Paying your council rent
- Applying for an older persons travel pass
- Receiving assistance with state pensions if you are over 60
- Report a pothole
- Reporting a broken streetlight
- Requesting a council housing repair
Facilities
Further information
For further information contact Customer Services on 01443 815588 or email Customer Services.