Main council offices and customer services centres

Customer Services is open via appointment only. Appointments must be booked by calling 01443 815588 or emailing

Residents must not attend without a pre-booked appointment.

We have many other ways for you to contact us, as follows:

  • You can make payments online
  • Pay 24/7 using our automated payment line 01443 863366
  • Call our payment line on 01443 866570 – Monday – Thursday 8.30am to 5pm and Friday 8.30am to 4.30pm
  • Via your bank using their telephone or online banking facilities
  • Call our main switchboard and contact centre on 01443 815588 and we will be happy to help wherever we can

Visit our online services webpage to Apply, Report, Request or Pay for service online.