Choosing a reliable trader

Are you about to hire a tradesman to work in your home or garden?

Whether the job is big or small, choosing a reputable tradesperson to work on your home can be daunting for most householders.

The Trading Standards South East Wales TrustMark Scheme allows you to find a trader to carry out repair, maintenance or improvement work on your property that have been approved under the Government endorsed TrustMark standard.

In choosing a TrustMark Trader you can be assured that you are doing your best to make the right choice.

Approved traders are vetted in the following ways:

  • Checked by trading standards to ensure they are reliable and reputable
  • Every firm's technical skills have been independently checked through on-site inspections
  • Quality of work, trading practices and customer satisfaction are monitored
  • Checks on trading records and firms' financial status
  • Firms are able to offer an insurance backed warranty
  • Clear and user-friendly complaints procedure should you need it
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