Covid-19 Business support and advice

Covid-19 Non-Domestic Rates (NDR) linked grants – January 2022

The Welsh Government has instructed local authorities to close this grant funding to new applications in respect of Non-Domestic Rate Grants in Wales at 5pm on Monday, 14 February 2022. This means we cannot accept any late applications.

NHS COVID-19 app - Create a coronavirus NHS QR code for your venue

Businesses across Wales and England like pubs, restaurants, hairdressers and cinemas, are being encouraged to have NHS QR code posters visible on entry, so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.

Maintaining records of staff, customers and visitors to support NHS Test and Trace

Businesses are required to collect the name and telephone number of every person that visits your premises and keep this information for 21 days.

Alert level 0: guidance for employers, businesses and organisations

What businesses, employers, organisations, activity and events organisers in Wales must do at alert level 0.

Welsh Government support to businesses

If you are currently experiencing issues or have any concerns with regards to your business operations/supply chain contact the Business Wales helpline on 03000 6 03000 or follow the Business Wales link for information on business rate relief, grants and loans for businesses to help during the disruption caused by COVID-19

Tourism and hospitality business support and guidance during Covid-19

We’ve produced guidance on specific topics to help tourism and hospitality businesses re-open safely. We will continue to update this information.

Businesses offering food delivery services

If you are a food business and are offering a delivery service to vulnerable residents or those self-isolating during the coronavirus Covid-19 pandemic in the Cerphilly county borough, please let us know. Visit our businesses offering food delivery services webpage for details.

Caerphilly County Borough Council local support

At the moment the Council is still running its regular grants schemes to support new expanding businesses.

If you would like someone from the Council’s Business Support Section to contact you regarding the council’s grant schemes or to discuss an aspect of your future business plans or concerns then please e-mail

Guidance to employers and businesses on COVID-19

Information about COVID-19 for employers and businesses and what they need to do.

Coronavirus (COVID-19): planning conditions

Guidance for planning authorities on retail deliveries during the coronavirus outbreak.

Rural Payments Wales (RPW): coronavirus (COVID-19)

Latest update on RPW services affected by the coronavirus.

UK Government Action Plan

The UK Government has recently produced an action plan for how the UK has planned for and what further action will be taken to tackle the current coronavirus (COVID-19) outbreak.

Coronavirus Job Retention Scheme (HMRC)

Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis.

This applies to employees who have been asked to stop working, but who are being kept on the pay roll, otherwise known as ‘furloughed workers’. HMRC will reimburse 80% of their wages, up to £2,500 per month. This is to safeguard workers from being made redundant.

Food delivery and takeway provision advice

below if a link to some guidance if you are a food business and considering providing a takeaway or food delivery service.

Keeping up-to-date

For further updates when new information becomes available sign up for email our email bulletin.

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