Pests and infestation
NOTICE: Due to the new enhanced health protection measures or so called “local lockdown” local restriction in Caerphilly County Borough Council, we are currently providing a reduced pest control service. We now have to Service requests will be prioritised calls based on the risk to public health, and therefore we will prioritise pest control issues such as rats inside houses. For the time being rats outside homes are considered lower risk and therefore this service is temporarily suspended. Please refer to our website for information you find helpful to resolve your problems. E.g. measures relating to feeding birds in gardens. they will be no longer carrying out treatment for rats outside. We will continue to treat for Rats inside/ wasps*/bedbugs and flea*.
*Subject to a fee
Request pest control treatment
If you have problems with rats please report it using the form below.
To request a visit about cockroaches, mice, wasps, fleas or bedbugs please call us.
If there is a charge for the treatment, you will need to pay for it when requesting the visit. Payment can be made by debit or credit card over the telephone or cash payment is accepted at any of our cash offices.
Bees are one of the most important species of insect on the planet. Without them the flowering plants in our homes and gardens would not get pollinated and our agricultural industry would be ruined.
As result of their importance we do not treat for bees
We would recommend that unless they are causing great distress, bumblebee nests should be left alone. If you cannot live with them then help is available. The British Beekeepers Association website
provides useful information about Honey Bee identification and a post code search to find a local swarm collector. The Cardiff, Vale and Valleys Beekeepers
can also advise on swarms.
What do I have to pay?
- Wasps £35 plus VAT per treatment (Please note we do not remove dead wasp nests)
- Fleas £35 plus VAT per treatment
- Mice £50 plus VAT per treatment
- Rats, cockroaches and bedbugs - free for domestic properties
- Commercial premises £40 per hour plus materials
For other pest control service charges please contact us.
Pests we don’t deal with
We do not offer treatment for all pests such as common garden pests (such as ants, earwigs and woodlice) and carpet/fur beetles. However, we do offer free advice to our residents for controlling common pests including, ants, mice, fleas, flies, beetles and pscocids.