Report a missed bin collection

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We will arrange for your missed bin to be collected if:

  • Your bin was available at the collection point by 6am on the day of collection
  • Your bin does not contain material that should not be in there
  • Your bin has not been overloaded and the lid is fully closed. Any excess waste will be placed back into the bin and a sticker attached to the lid. Please do not report this as a missed collection; we will not collect this waste until your next collection in two weeks time.
  • Any obstruction to the road or street that may have prevented access by the collection vehicle has now been removed

Alternatively, call Waste Strategy and Operations.