Report a missed bin collection

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We will arrange for your missed bin to be collected if:

Your bin was available at the collection point by 6am on the day of collection
Your bin does not contain material that should not be in there
Your bin has not been overloaded and the lid is fully closed. Any excess waste will be placed back into the bin and a sticker attached to the lid. Please do not report this as a missed collection; we will not collect this waste until your next collection in two weeks time.
Any obstruction to the road or street that may have prevented access by the collection vehicle has now been removed