Pay a parking fine

Parking fines, otherwise known as 'excess charge notices' are issued on any vehicle parked in any pay and display or free car park in breach of the car park order.

These are separate from 'fixed penalty notices' that are issued for criminal offences by the police and traffic wardens who enforce any on-street parking offence.

How much is the fine?

The charge applies to council owned car parks and costs £75. This is discounted to £30 if paid within 14 days of issue.

How to pay

Alternatively ways to pay

  • Call our 24 hour automated hotline number on 01443 863366 and pay by debit card. You will need the number on the parking ticket and the charge amount.
  • Send a cheque or postal order made payable to 'Caerphilly County Borough Council' to Cashiers Section, Penallta House, Tredomen Park, Ystrad Mynach, Hengoed. CF82 7PG. Please do not send cash through the post and please write the parking fine number on the back of the cheque or postal order.
  • Pay in person using cash or cheque at any one of our cash offices or at our customer service centres.

Appealing an Excess Charge Notice (ECN)

If you feel the ECN was wrongly issued or that there are special circumstances in your case you can submit an appeal by writing to Head of Infrastructure, Caerphilly County Borough Council, Penallta House, Ystrad Mynach, Hengoed, CF82 7PG or, alternatively, email carparks@caerphilly.gov.uk.

Please fully explain your reasons for disputing the ECN.  All challenges must be received in writing - challenges made over the phone cannot be accepted.

We offer three stages of appeal and these are considered on their merits.  An ECN will only be waived/cancelled when extraordinary mitigating circumstances apply.  

You must submit your appeal within 14 days of the ECN being received. Appeals received outside of this period will not be considered and the full £75 charge will apply.

The process

  • A parking attendant issues a parking ticket by fixing it to the vehicle or handing it to the driver. Also CCTV carries out enforcement and the registered keeper of the vehicle will receive the notice by post.
  • The charge is £75, payable within 28 days, or discounted to £30 if paid within 14 days (21 days for CCTV enforcement). Payment methods are detailed on the reverse of the parking ticket.
  • If an outstanding discounted charge is not paid within 14 days, a reminder will be sent to the registered keeper of the vehicle and the full £75 will need to be paid. It is the registered keeper of the vehicle who is liable tp pay the fine.
  • If the keeper then fails to pay they will receive a final reminder letter prior to bailiff action and legal action.
  • The keeper must declare any change of ownership, in writing, to the council immediately following receipt of the first reminder letter.

Disabled blue badge holders

If you have a blue badge please remember to park in accordance with the guidance issued with the badge. Please ensure that your badge is displayed correctly when required. You are not exempt from charges in pay and display car parks.