Pay your business rates bill

Your business rates bill is usually payable in 10 monthly instalments from April to the following January. We may agree alternative payment arrangements in certain circumstances.

Direct Debit

Direct Debit is the easiest way to pay. You can set this up by phoning us. Call 01443 863006 Monday to Friday 9.30am to 4pm.  Alternatively, there is a Direct Debit form, which you can print off, fill in and return to us. You can pay on the 5th, 15th or 25th of each month. You will need your bank account number, branch sort code and bank address to hand.

Download a Direct Debit form (PDF)


Paying online is easy and secure. The cards we accept are Maestro UK, MasterCard Debit, Visa Debit (Delta, Electron), Visa Credit and MasterCard Credit.

Make a payment online

By phone

Payments may be made by telephone using our automated payment line at any time.

In Person

Please note that payments for business rates are no longer accepted at Customer Services Offices.

Post Office

You can also pay at the post office. Click here for details of how to apply for a post office card.

By post

Payments must be by crossed cheque or postal order made payable to Caerphilly County Borough Council (post dated cheques are not acceptable). Please send your payment together and your payment card to:

The Cash Office, Penallta House, Tredomen Park, Ystrad Mynach, Hengoed, CF82 7PG.

Please write your business rates account number on the back of your cheque or postal order.

Please do not send cash in the post.

Online/telephone banking

You will need the following details:

  • Business rates account number shown on your bill
  • Our bank account number 83532550
  • Our sort code 20-10-42
  • Our account name is ‘Caerphilly County Borough Council’
Contact us