Report a missed commercial waste collection

Before contacting us, please refer to the following list. The list provides reasons why we may not have collected.

• The bin / sacks were not placed at the collection point by 5:30am on the day of collection.
• The bin / sacks contained hazardous waste.
• The bin / sacks were contaminated.
• The bin/sacks were too heavy.
• The lid of your bin was not closed.
• There was extra waste alongside your bin(s).

Alternatively, you can call 01443 866533.