By using this site you agree to our use of cookies. Click for more information.
Caerphilly Logo
Sign up for e-mail alerts
  • Skip to content
  • Accessibility
  • Contact us
  • News centre
  • My pages
  • Cymraeg
  • Popular tasks
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
  • Popular tasks
    • Job vacancies
    • Covid-19 - Latest information regarding school provision
    • Covid-19 vaccination information
    • Supporting People - housing related support
    • Apply, report, request, pay
    • School term dates and closures
    • Missed waste collections
    • Bus timetables
    • Recycling centres
    • Housing benefit and Universal Credit
    • Flooding advice and assistance
    • Waste collection days
  • Resident
  • Business
  • Things to do
  • The council
  • Get involved
Can I help?
CORONAVIRUS (COVID-19) : latest information, advice and support
  • Contact Us    Council departments    Adult and older people contacts    Adult services

Information, Advice and Assistance (IAA) for Adult Social Services


Please note that the Adults Services Duty and Information Team (ASDIT) and the Children’s Services Contact and Referral Team (C&R Team) have been amalgamated to form the Information, Advice and Assistance Service (IAA).

The Local Authority has a duty to establish an IAA Service under the Social Services and Well-being (Wales) Act 2014.

IAA is the "front door" to accessing services from our adult service and children's service divisions.

Your contact details

 
 
 
 

Telephone

0808 100 2500

Address

Adult Services, Unit 3, Foxes Lane, Oakdale Business Park, Oakdale, Blackwood. NP12 4AB. Gwasanaethau Cymdeithasol i Oedolion, Uned 3, Foxes Lane, Parc Busnes Oakdale, Oakdale, Coed Duon. NP12 4AB

Are you looking for
  • How to get help and support for children and families
  • Out of hours social services support
a to z of services
  • a
  • b
  • c
  • d
  • e
  • f
  • g
  • h
  • i
  • j
  • k
  • l
  • m
  • n
  • o
  • p
  • q
  • r
  • s
  • t
  • u
  • v
  • w
  • x
  • y
  • z

Connect to us on social media and join in the conversation


For your experience this site is best viewed in Internet Explorer 11 or higher, Mozilla Firefox 27 or higher, Safari 7 or higher, Chrome 30 or higher, Opera 12 or higher or equivalent browser software.

  • Disclaimer
  • Copyright
  • Privacy Policy
  • Cookies
  • Accessibility
  • Sitemap
Copyright © 2014, Caerphilly County Borough Council, All Rights Reserved.