Private landlords

Letting your home

The following leaflets provide information for landlords or prospective landlords who would like information on the duties of a landlord, the types of tenancies and how to properly give notice to a contract holder in your property.

Letting your home (PDF 178kb)

Assured and assured shorthold tenancies: A guide for landlords (PDF 647kb)

Thinking of renting out your home? (PDF 401kb)

Landlord registration and licensing

Landlords and agents are now required by law to be registered or licensed. A new law has been introduced in Wales which applies to all landlords and agents of private residential property. 

Visit our Landlord registration and licensing webpage for further information.

Caerphilly Keys private rental housing solution

Caerphilly Keys is a project led by our Housing Solutions team which helps private landlords find long term contract holders for their properties, whilst also preventing homelessness.
Benefits of the scheme:

  • Caerphilly Keys co-ordinates the tenancy through engagement with landlords
  • The service is free of charge
  • A large caseload of people ready to move into homes
  • All viewings arranged by Caerphilly Keys
  • Quarterly monitoring visits
  • Caerphilly Keys acts as the main point of contact for both tenant and landlord; providing ongoing support to both

Frequently asked questions for landlords

For more information
Or contact the Caerphilly Keys team:
Telephone: 01443 873564 

Homes in multiple occupation

A number of privately rented homes within the county borough are Houses in Multiple Occupation (HMOs).Visit the multiple occupation home licence section for details about licences, fire safety and HMO management.

Housing health and safety

The following guidance produced by the Department for Communities and Local Government is for landlords and property related professionals. 

We check the condition of properties using a risk assessment approach called the Housing Health and Safety Rating System (HHSRS). This HHSRS does not set out minimum standards. It is concerned with avoiding or, at the very least, minimising potential hazards. This means that landlords should also review conditions regularly to try to see where and how their properties can be improved and made safer.

Housing Health and Safety Rating System - Guidance for Landlords and Property Related Professional (PDF 2.1mb)


As the landlord, you have certain responsibilities regarding repairs and we can take action if repairs are not done. Visit the private housing repair section for details.

Receiving your rent payments through Smart Money Cymru

If your tenant is in receipt of Local Housing Allowance they now have the option of paying their rent directly to you through the Smart Money Credit Union.

Both you and your tenant need to complete the registration form below and then you need to return the completed form to the Smart Money Credit Union office at the address shown on the form.

Smart Money Cymru (PDF 183kb)

Landlord Registration Form (PDF 108kb)

Further information

Advice for landlord is available on the Chartered Institute of Housing (CIH) website and the National Landlords Association website. You can also contact our private sector housing team.

Contact us