Season tickets

Car Park Charges will be re-introduced across Caerphilly County Borough on the 2 January 2023, including Season Tickets.

Season tickets are a convenient way to park and can save you money against daily pay and display charges.

How do I buy or renew a season ticket?

All season tickets are issued in conjunction with our terms and conditions.

APPLY AND PAY NOW

How long will it take to issue the ticket?

It takes up to 10 working days for us to issue a season ticket and post it to you.  It will be valid from the date it is issued, not the date of purchase.  Any error or missing information in your application, or failure to pay the correct amount will result in a delay to your permit being issued.

Until you have received your physical season ticket, you must continue to purchase a valid pay and display ticket for the duration of any stay in the car park.

Can I use my season ticket in any vehicle?

Season tickets are valid only for the parking area and vehicle stated on the front of the ticket.

What if my season ticket is lost or stolen?

We are able to replace a lost or stolen season ticket. You must complete a new online application and send us supporting documents if applicable in the same way as a new season ticket application. There is a £5 charge for this.

What if I change my vehicle?

If you change your vehicle you will need to replace your season ticket.

You will need to complete a new online application and send us supporting documents if applicable in the same way as a new season ticket application. There is a £5 charge for this.

 

You will also need to return your old season ticket to the address below. 

How do I cancel or relinquish my season ticket?

Please send your permit to us at:

Engineering Services | Directorate of the Environment
Penallta House, Tredomen Park
Ystrad Mynach, Hengoed. CF82 7PG

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