Information, Advice and Assitance (IAA) for Children's Social Services

Please note that the Children's Services Contact and Referral Team (C&R Team)  and the Adults Services Duty and Information Team (ASDIT) have been amalgamated to form the Information, Advice and Assistance Service (IAA).

The Local Authority has a duty to establish an IAA Service under the Social Services and Well-being (Wales) Act 2014.

IAA is the "front door" to accessing services from our children's service and adult service divisions.

Your contact details



0808 100 1727


Unit 3, Foxes Lane, Oakdale Business Park, Oakdale, Blackwood. NP12 4AB