WHQS - Environmental Improvement Programme

What is the environmental improvement programme?

The Welsh Housing Quality Standard (WHQS) is a set of standards which all local authority and housing association homes in Wales must meet.

This includes an environmental standard which states that:

“All homes should be located in an environment to which residents can relate and in which they can be proud to live”

You said, we did

Our  Welsh Housing Quality Standard Environmental Officers have been busy over the past few years consulting with different communities throughout the county borough.

Below is just a snapshot of some of the projects that they have completed as result of numerous consultation events, surveys and door knocking to find out what was important to you.


You said…there were a lot of bins on the road which affected parking and access.   
We did…installed bin store areas like the one shown below.

Lansbury Park

You said…The local resident group identified that the access into Trevelyan Court needed improving. 
We did…Installed a new pathway, dropped kerb and handrails and the local resident group has also put plants in the area to make it more aesthetically pleasing.    

Churchill Park

You said…We would like work undertaken on the roundabouts located in the area. 
We did…reduced the size of all the roundabouts and filled 7 of them with different colour concrete. 

Gilfach Park Estate

You said…The subway needs improving and we have an issue with fly tipping.
We did…Worked in partnership with Community Regeneration and Heolddu Comprehensive School to improve the subways.  Also installed new fencing as part of a large package of works to improve security and reduce fly tipping.


You said…We need more outdoor facilities for the community to use.  During consultation with local parents at a Caerphilly Parents Network session you also said that the bridge used to access the community centre needed improving.
We did…Added additional play facilities to the children’s park and installed a new outdoor Gym.  We also added mesh sides to the bridge to make crossing it safer for everyone.


You said…We need better access to our homes.
We did…Improved the pathway making it much easier for residents to access their homes.


You said…We need improved signage, more handrails and a bus shelter.
We did…Several improvements including fitting more handrails and providing a bus shelter.


You said…We need our homes to be more accessible from outside.

We did…Provided ramped access as requested.

Gwyddon Court, Abercarn

You said…Our courtyard area is covered in weeds and moss which is a potential slip hazard.
We did…Fully resurfaced the courtyard.


You said…We need more parking.
We did…Resurfaced and increased the parking provision.


You said…People are damaging the grassed area.
We did…Improved the kerb and fitted knee rails to prevent parking.

Ty Sign, Risca

You said…The skate park needs improving.
We did…Old metal skate park replaced the old metal skate park with a new concrete pour skate park.


You said…That there was an issue with anti-social behaviour near the garages.
We did…Demolished the garages and incorporated the land into the gardens of 2 council properties.


You said…we have a problem with people fly tipping.
We did…Installed fencing as a deterrent.

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