Bin collection days

From Monday 28 October 2024, many residents waste and recycling collection days including organic (food and garden) are changing.

During the initial changeover period, some properties will have their general (non-recycling) waste collected on 2 consecutive weeks but unfortunately some properties will see a 3-week gap between collections. 

The council would like to apologise for any inconvenience and will collect any additional bags put out for collection. Please note we will only be collecting extra bags once and normal collection frequencies will resume following this changeover period.

We are aware of some issues with properties displaying collection days over more than one day. We are working very closely with our supplier to resolve them. Thank you for your patience and understanding.

The aim of this change is to create a more efficient and user-friendly waste collection service for our residents. This new way of working will provide a modern and sustainable waste collection service.

Collection Frequencies

Our range of kerbside collections and frequencies are not changing. Collection frequencies remain as follows:

Existing Collection Days Until 27 October

You can continue to check your existing collection days, print or download the calendar to your device.

View your existing collection days

New Collection Days From 28 October

View your new collection days, print or download the calendar to your device. Please note, these changes will not come into effect until 28 October. If your property is not affected, please continue to put your waste and recycling out for collection on your usual day(s).

View your new collection days

Terms of Service

  • Ensure all waste and recycling is placed out for collection before 5.30am.
  • You must be able to store your bins off the highway between collections.
  • Waste collections are not affected by bank holidays.
  • Place extra recycling kerbside in clear bags.
  • We will not collect extra general waste placed next to your bin. You can continue to take your waste to any CCBC Household Recycling Centre, please remember to bring proof of residency and to pre-sort any waste from recycling before your visit.
  • We will not collect bin that have their lids in an upright position.
  • Those without a general waste bin can place a maximum of 3 bags at the kerbside every two weeks. 
  • If you are concerned about the limited space outside your property, recycling can be put out for collection using recycling boxes or clear plastic bags as an alternative to bins.
  • Inclement weather may affect our services. We will aim to collect by the end of the week. If these conditions last more than a week, alternative arrangements will be shown on our missed bin collection webpage.
  • We do not collect on Christmas and New Years Day. We will advertise alternative arrangements on the website nearer the time.
  • Find out what goes in my bins? and how we deal with your waste.

For any further advice, please contact us.

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