Caerphilly Employment Support Team – Case Studies

All of our support is about our participants - we can work with you for as long as it takes to get you to where you want to be. We understand that sometimes confidence and self-esteem can make it difficult for you to work towards your goals.

We are here to help you build your confidence and improve your self-esteem so that you can reach your full potential. Click below to read about some of the participants we’ve supported so far.

Inspirational Richard


Richard Lintern is a 43 year old male and had been out of work for 23 years due to mental health problems and drug addiction. Richard tried to take his life in 2017 and was detained under the Mental Health Act. 

Richard was over weight and after being in hospital decided he needed to turn his life around. He started to train and went to the gym to improve his mental health and to get fitter, he was determined not to fall back into the drugs. 

Richard worked extremely hard with a clear focus on improving his health. 

Richard was successful in gaining an interview for a cleaning job and they recommended that he engage with the Caerphilly Employment Team. He did and completed his CSCS card, which has enabled him to gain part time employment.

Richard is now more confident and is happier than he has ever been and is determined to stay ‘clean’. Richard is an excellent example of one of our successes and his determination is inspiring.

We wish you all the best for the future!

New Job gives Tiana Hope for the Future!

Tiana who lives in the Upper Rhymney Valley had been unemployed for about 10 months, Tiana was recommended to engage with a work coach from the Caerphilly Employment Support team who offer a wide variety of support to people who wish to gain employment or change roles within their current employment. 

Tiana had applied for many jobs online and had not passed the application stage, despite having completed a catering qualification in College. 

Tiana engaged with her work coach who helped her to develop her CV, gave her interview techniques, practiced some interview questions and gave Tiana the opportunity to complete her Basic Food Hygiene Certificate. 

Tiana applied for a Breakfast Club Supervisor position in a school and a dinner lady in another school. Tiana was invited for interview for both jobs and was offered both. 

These jobs have made a huge difference to Tiana, they have given structure to her week, some financial stability and most importantly helped her mental and physical health. Tiana also said that it has given her hope for the future!